IT Support Specialist - Boyne Resorts : Job Details

Essential Job Functions (including but not limited to,): Resort Enterprise Systems support such as user management and troubleshooting. Assisting team members through the process of fixing technical issues. Document solutions for both end-user education and technical reference purposes. Ability to gather system requirements and understand business processes Perform seasonal rotation of POS hardware and related equipment configurations. Peripheral support, such as iPads, receipt printers, hand scanners, and credit card devices. Assist with maintaining resort hardware inventory lists. Collaborate with resort partners, and software support teams to ensure the stability of products Works with Boyne Resorts Corporate IT teams, acting as a liaison to help troubleshoot and solve technical issues for all resort departments such as Food & Beverage, Ski Operations, Golf, Lodging, Adventure, and owner Services. Installing and configuring hardware and software. Additional responsibilities as assig...Support Specialist, IT, Support, Specialist, Microsoft, Technology