Item Data Specialist - Coborn's : Job Details

Company Introduction If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team! Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, and Sullivan's Foods and we offer unique online grocery home delivery services through our CobornsDelivers and Cash Wise Delivers locations. Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor and Captain Jack's brands. Additionally, our fuel and convenience division, pharmacy, in-house grocery warehouse and distribution center, in-house Central Bakery, in-house Fresh Foods Commissary, and Tops Cleaners are significant assets to our operations. We also have a handful of other retail entities in the markets where the fit is right: Little Dukes, Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Bros Coffee, and Erbert and Gerbert's. Overview Join Coborn's as our new Item Data Specialist! As our Item Data Specialist, you will play an important role in ensuring accurate, consistent, and optimized product data is presented across our several e-commerce systems! You will focus on managing product data through its lifecycle, including enhancing product descriptions, images, and keywords to improve the searchability of our products online. You will also become an expert in troubleshooting data issues, maintaining documents of processes, and collaborating across several teams including eCommerce, Marketing, Merchandising, IT, and Customer Service. Driving sales, operational efficiency, and business growth is important on our Coborn's team so we are looking for someone like you to ensure our customers are having the best e-commerce experience! Apply to our team today! Additional Details Include;

• System Documentation and Process Management
  • Develop documentation on the complete end-to-end process of how product data flows through various systems and impacts end results (shelf tags, promotions, e-commerce, etc). Update documentation as required.
  • Develop and support item domain standards to ensure consistent and accurate data management
• Product Data Management
  • • Manage item data through its product life cycle to ensure the accuracy and consistency of item data such as availability, pricing, promotions, product descriptions, photos, keywords, and other attributes.
    • Ensure product listings are optimized for searchability (SEO) and aligned with the company's brand guidelines. Update product keywords as necessary.
    • Serve as the primary point of contact for all product data and item updates across the organization, liaising with marketing, merchandising, IT, and customer service teams.
    • Perform regular audits to validate data accuracy and identify improvement opportunities.
    • Collaborate with content providers (e.g., Syndigo) to ensure high-quality product content.
    • Serve as the primary point of contact for all product data, item updates, and promotions across the organization, liaising with e-commerce, marketing, merchandising, IT, and customer service teams.
• Catalog Feed Subject Matter Expert (SME)
  • Serve as the subject matter expert on our product catalog feed, understanding its intricacies, data sources, and how it integrates with our eCommerce platform.
  • Ensure the product feed is optimized for performance, that we're leveraging all available fields to their fullest extent and that all items are accurately reflected online.
  • Troubleshoot issues related to product data synchronization, working with technical teams to resolve errors or discrepancies.
• Data Analysis and Reporting
  • Analyze product data performance metrics, such as search conversion, product description completeness, and image coverage, regularly and suggest improvements based on data-driven insights.
  • Provide regular reporting to leadership on product data accuracy, inventory alignment, and catalog performance.
• Cross-Functional Collaboration
  • Coach merchandising and store teams on how best to impact product data in their owned processes.
  • Work closely with the marketing and digital teams to ensure that product data aligns with promotional activities and seasonal campaigns.

Requirements Education and Experience

• Associate's degree or equivalent from two-year college or technical school; or four to five years related experience and/or training; or equivalent combination of education and experience.
• Proven ability to optimize processes.
• Experience with eCommerce business and business processes.

We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply. What's In It For Me Our remarkable employees strive to inspire happiness, healthy living and simplicity one guest at a time. With a vibrant and fun work environment, ongoing opportunities for career growth, and generous benefit packages, Coborn's offers a bright future for all employee owners. We're proud to offer a variety of benefits to both our full-time and part-time employees including:

• A 10% Employee Discount (for the employee and their immediate household) and if you work at a location with a coffee shop, you'll receive a discount there too!
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Time Off (PTO/Vacation)
• Paid Floating Holidays & 1 - ½ time for hours worked on a company-recognized Holiday!
• Sunday Premium Pay - An extra $1 per hour for hours worked on Sundays
• Paid Military Leave
• Employee Health & Wellness Programs, Challenges and Resources - to assist our team members live a life of wellbeing!
• Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year.
• Tools, resources and opportunities for Career Growth & Development
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned. Our team members benefit from the success of the company through this company-sponsored benefit!
• Additional Voluntary Benefits - such as Vision, Accident and Critical Illness Insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance! As a member of our team, you can also expect:

• Flexible scheduling - We understand that many of our employees are trying to juggle school, practice, family time, errands and personal hobbies, all with only about 16 hours of awake time in a day.
• Recognition - We celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior. We even have an app for that!
• Growth Opportunities - We're always looking for motivated, high-potential employees who want to be part of our next generation of leaders! There are opportunities to grow within our company to positions you may not yet even know exist. Coborn's, Inc. offers a variety of development programs for employees who want to grow their careers with us.

Our culture celebrates employee ideas and encourages creative innovations. We're growing, learning, and overflowing with energy. In a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. We invite you to join us in carrying out our vision to Be Remarkable! Apply today! Starting pay is determined based on several factors, which can include the candidate's experience, qualifications, skills, education, and geographic area. Pay Range USD $22.75 - USD $33.50 /Hr.