Key Holder - Chicago - Richemont : Job Details

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. We combine the best of tradition, technology, and design in writing instruments, watches, leather goods, new technologies, and selected accessories. We embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with the highest expectations.At Montblanc North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.Key HolderRole OverviewOverall responsibility for achievement of individual sales objectives; developing and servicing the customer.ResponsibilitiesAchieve preset sales objectives.Develop network and clientele.Capture client information; consistently adding information to further promote boutique relationships and sales.Possess strong product knowledge of the various collections.Develop a working knowledge of simple pen repair and after-sales service techniques.Maintain the aesthetic quality of the store.Handle communication with corporate office in absence of management.Ensure loss prevention procedures are followed according to protocol.Handle transfers in absence of management.QualificationsPrevious experience in retail sales; jewelry or high-end luxury product sales is preferred.Strong understanding of customer service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.Excellent interpersonal, communication, and computer skills.Strong attention to detail with the ability to handle multiple tasks simultaneously.High school graduate or equivalent; college degree preferred.Able to work open availability including nights, weekends, and holidays.Standing on the sales floor for 90% of the workday.Reaching to access product stored within cabinets or on shelves.Bending to access product stored within cabinets.Occasional need to use a ladder to reach product.Unpacking and/or lifting of large boxes that contain product.Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.We OfferEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Core benefits include company-sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.Expected Hourly Range: $21-$26/hrSalary will be determined based on relevant skills and experience.#J-18808-Ljbffr