Kinney Homecare Customer Service Representative - Kinney Drugs : Job Details

Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Job Responsibilities: Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system Verify all types of insurance and assist in creative financing when no insurance is available Set up initial paperwork Pre-qualify customers for reimbursement purposes Answer phone calls in a professional manner Project a positive first impression by greeting customers with exceptional customer care Computer input to include new patient data and various patient updates Unpack shipment when received and stock shelves as required. Education: Minimum: High School Diploma or GED Experience: Preferred: 0-1 years previous experience in related position Preferred: Previous Healthcare or DME experience Special...Customer Service Representative, Customer Service, Representative, Retail, Patient