KIPP NYC Manager, Technology Operations - KIPP Public Schools : Job Details

Company Description

About KIPP NYC

KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools in the Bronx, Brooklyn, and Manhattan. We partner with families and communities to create joyful and rigorous schools in pursuit of a more just world. In 1995 we started our first middle school, KIPP Academy, in the Bronx, with a vision that every child grows up free to create the future they want for themselves and their communities. Today, our network consists of eight elementary schools, nine middle schools, one high school, and KIPP Forward, a comprehensive program to support our students and alumni in choosing and preparing for the educational and career paths that fit their goals and sense of purpose. KIPP NYC currently serves more than 11,000 students and alumni, has a staff of more than 1,000 (11% of whom are alumni), and continues to grow.

Job Description

Position Overview

The Technology Operations Manager will be responsible for supporting the Chief Information Officer and the Technology Team to deliver best-in-class technology services. The Technology Operations Manager will embrace operational excellence, continuous improvement and innovation. The successful candidate is willing to dive into the details, and relishes the challenge of finding ways to work smarter and more cost-efficiently.

This position is based at the KIPP NYC Shared Services Team (SST) office in midtown Manhattan and will travel to the other KIPP NYC schools (Harlem, Bronx, Brooklyn) each month. The Technology Operations Manager will report to the Chief Information Officer and may serve as part of the IT Leadership Team. The role will also work closely and collaboratively with teachers, school leaders and the KIPP NYC Shared Service Team departments, including Human Resources, Finance, Operations, and Teaching & Learning. The role additionally will have management responsibilities for external vendors; budget management, grant management, and procurement optimization.

This is an ideal opportunity for a growth-minded individual to develop and enhance technology tools, systems, and processes to ensure a thriving, successful organization reaches its next level of growth and fulfills its mission.

General Duties and Responsibilities, including but not limited to:

The Technology Operations Manager will support the Chief Information Officer in leading the KIPP NYC Technology Team. Together, they will be responsible for all day-to-day Technology Team initiatives. This individual will be responsible for identifying and implementing best practices and being a thought leader and subject matter expert on technology, an innovation driver, and an in-house counselor on all technology issues.

* Maintain, monitor and manage relationships with key vendors. Ensure contract terms are met.

* Ensure correct issuance of Purchase Orders, receiving of equipment, processing of invoices and ensuring proper payment and asset/cost allocation to appropriate budgets.

* Monthly reconciliation of credit card purchases

* Support lifecycle and license management by creating and maintaining financial models and forecasts.

* Support all aspects of technology initiatives including ideation, design, scoping, bidding, selection, procurement, lifecycle management and disposition/recycling.

* Maintain inventory of Educational Technology applications and EdTech Application model in conjunction with IT, TLS and Legal departments.

* Maintain current understanding and knowledge of data privacy laws and regulations specifically as they pertain to New York state and student data privacy.

* Manage and maintain E-Rate applications, forms, bids, and billing to maximize the eligible funds from USAC through the E-Rate program.

* Review, draft, recommend modifications to KIPP NYC technology policies and procedures as needed; share relevant external drivers around Governance, Risk, and Compliance changes with internal stakeholders

* Support the Regional Leadership Team and CIO in research, recommendation, development of solutions for integrating technology that supports instruction and curriculum

* Oversee annual technology OpX and CapX budget of $7M+, including revenue-related process and fund accounting tied to the federal eRate program and other funding sources

Qualifications

Qualifications:

* Bachelor's Degree required

* Minimum 5+ years of work experience, tech related field

* Exceptional project management skills with an ability to juggle multiple priorities simultaneously

* Meticulous attention to detail with an ability to produce high quality work in a dynamic environment

* Track record of providing outstanding customer service

* Strong interpersonal skills, with the ability to develop productive working relationships with stakeholders across functional and organizational lines

* Excellent verbal and written communication skills

* Strong analytical and problem-solving skills, data science

* Understanding of non-profit financial modeling and accounting

* Continuous-improvement mindset, with the creativity and versatility to work productively in a fast-paced environment

* Passionate commitment to KIPP NYC's mission and to high standards of excellence

Additional Information

Compensation and Benefits:

KIPP NYC offers a competitive salary ranging from $80,340 - $92,700 per year. Salaries are determined using an equitable compensation scale that accounts for years of experience relevant to the role, NYS initial or professional certification, and longevity within the KIPP network. KIPP NYC will evaluate a candidate's years of experience, certification, and longevity at point of hire to determine the step/level a new hire will be placed within our teacher salary scale.

KIPP NYC offers a generous benefits package including, but not limited to, the following:

* Robust benefits that include medical, dental, and vision.

* Generous Time-Off including 5 school vacation weeks, sick and personal days, and an extended summer break.

* Up to 12 weeks 100% parental leave.

* Bright Horizon Back-up Child and Elder care.

* Employer paid Life Insurance and Short term/Long term disability.

* Employee incentives including 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee.

This role is based in NYC and will require travel to our schools. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.

KIPP NYC LLC does not offer visa sponsorship or work authorization.

KIPP NYC LLC is an anti-racist organization that believes in the importance of being diverse, equitable, and inclusive. We are committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving students and families throughout New York City. BIPOC, women, gender expansive, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.