KOI, FINE DINING SHIFT MANAGER - Seneca Resorts & Casinos : Job Details

Koi, Fine Dining Shift Manager (req5542) Job Number: req5542 Job Title: Koi, Fine Dining Shift Manager Number of Openings: 1 Job/Employment Type: FT Country: USA State/Province: New York City: Niagara Falls Job Category: Fine Dining Career Level: Experienced Level of Education: High School Diploma/GED Years of Experience: 1-3 years Position Description The Fine Dining Shift Manager administers, directs and controls the effective and efficient operation of the Fine Dining Restaurant on a shift to shift basis. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Position Requirements Each position hasvarying minimum qualifications. In the absence of fully qualifiedcandidates, some requirements may be waived. Education/Experience: Must be 18 years of age or older upon employment. High school Diploma or its equivalent required. Two year Associate's degree or Bachelor's degree from a four-year college preferred. Previous customer service experience required. Minimum two (2) years food and beverage supervisory experience in fine dining. Must have general knowledge of all phases of full-service fine dining. Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required. Must be computer literate, including a working knowledge of all Microsoft Office applications as well as restaurant automated systems. Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers. Must have the ability to deal effectively and interact well with the customers and employees. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.