Job Location : New York,NY, USA
Job Description:
We are seeking an L3 Project/Systems Engineer who will provide operational support for multiple IT systems that enable the company's various functions. These systems include Windows Servers, Virtualization, Active Directory, Microsoft Exchange, Storage, Backup & Recovery and Disaster Recovery, and Desktop Support among others. This position will work closely with the IT Operations team to support operations and the availability of IT systems. This position will be dynamic and require a person who can work in a team-oriented environment.
RESPONSIBILITIES:
Manage Microsoft Active Directory and Group Policy.
Oversee backup system management and administration of monitoring, alerting, and anti-virus systems.
Monitor system performance and resource utilization.
Assist in the deployment, documentation, and maintenance of IT systems.
Investigate and troubleshoot escalated incidents.
Have experience with Windows 7/10 and Mac operating systems; VMware experience is a plus.
Possesses strong Microsoft Office Suite skills.
Maintain, analyze, troubleshoot, and repair desktops, laptops, and peripherals.
Setup, configure and add hardware such as scanners, printers, and IP phones.
Support and maintain file/folder permissions, security groups, and file shares.
Support cloud storage through the Egnyte Cloud Storage Platform.
Manage mobile devices using Maas360 Mobile Device Management.
Train employees and remediate software issues.
Have experience with desktop imaging and image recovery.
Understand Internet technologies (IP, DNS, SSL, LDAP).
Be familiar with PowerShell and VB scripting.
Understand Information Security concepts.
Execute responsibilities with little direct supervision and lead technical discussions.
Work with the VP of Technology to recommend products or services that best fit the organization's needs.
SKILLS:
EDUCATION: