Lab Supervisor - STAT Lab - Summit Health : Job Details

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

This is a full time position: Monday - Friday, 7am - 3:30pm

Essential Job functions:

* Supervises staff and coordinates daily workflow.

* Is knowledgeable of and can perform generalist duties of the Medical Laboratory Technician/Technologist.

* Oversees inventory tracking to prevent overages and shortages. Assumes assessment of inventory in technologists' absence and approves orders for processing.

* Ensures clean and orderly laboratory area and ensures areas are stocked with necessary supplies.

* Oversees specimen testing using sound judgment and evaluation.

* Troubleshoots specimen problems with office and lab staff.

* Oversees proficiency testing in a manner and time frame that is consistent with established laboratory practice. Responsible for on-time submission of proficiency testing.

* Oversees standard quality control practices to ensure reliable testing and proper regulatory compliance. Reviews quality controls on a weekly and prints it on a monthly basis. Submits all electronic QC files on a monthly basis.

* Oversees quality control lot number correlation studies.

* Ensures that daily, weekly, monthly and quarterly instrument maintenance is performed by technicians.

* Performs, or assigns to staff, R&D evaluations for new laboratory testing to increase laboratory revenues.

* Shares responsibility for integrity of Laboratory Information System with lab manager and LIS Systems Analyst.

* Oversees POC testing and proficiency testing in satellite offices.

* Approves Reference Lab results in Orchard.

* Prepares monthly schedule for technologists, ensuring adequate coverage, reducing overtime, and maintaining 3% budget variance

* Adapts schedule to meet emergency staffing needs as well as being accessible during off-hours to assess problems and troubleshooting.

* Assists laboratory manager with the development of annual goals and objectives in accordance with the strategic plan.

* Ensures that staff is trained and signed off in areas of competency before being assigned to work independently.

* Evaluates and conducts with manager, semi-annual performance appraisals with staff members and three-month introductory appraisals with new employees.

* Schedules and conducts monthly staff meetings with technologists.

* Oversees specimen processing and shipping of Clinical Trial Samples.

* Conducts disciplinary action according to policy as appropriate. Assists manager with hiring and termination decisions.

* Supervises departmental computer downtime procedures.

* Attains goals within prescribed time frame.

General Job functions:

* Gives orientation lecture to new hires as requested

* Attends meetings in place of manager as requested

* Other job duties as required.

Physical Job Requirements

* Endurance (e.g. continuous typing, prolonged standing/bending, walking lifting, carrying, pushing, and pulling)

* Work requires sitting, standing, and / or walking for periods of up to eight hours.

* Dexterity of hands and fingers

* Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.

* The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds.

* Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.

* Balance is maintained during climbing, bending and/or reaching.

* Physical agility, which includes the ability to maneuver the body while in place.

* Ability to handle the physical requirements of the position.

Environmental Risks:

* Chemicals, Sharps, Latex, Chemotherapy and Fumes

* Loud noises

* Vibration

* Extreme temperatures

* Confined spaces

* Allergens: dust, mold and/or pollen

* Magnetic fields

* Radiation

* Combative patients/visitors

Blood-borne Pathogen:

* Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens.

* Contact with patients or patient specimens is possible.

* Unplanned or unexpected exposure.

* Exposure to infectious hazards, blood, and other body fluids.

Education, Certification, Computer and Training Requirements:

* Associates degree required. Bachelor's degree preferred.

* 2-4 years' experience required. 5-8 years preferred.

* MLT (ASCP) required. MT (ASCP) preferred.

* Strong interpersonal and communication skills.

* Ability to lead and manage a department (team).

* Ability to use problem solving, critical thinking and priority setting skills.

* Ability to perform diversified duties with time limitations and with a high degree of accuracy.

* Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail).

* Experience with Standard Office Technology in a Window based environment.

* HeartSaver or Basic Life Support (BLS) for Healthcare Providers required.

* Ability to communicate in English, both orally and in writing required.

* Ability to use critical thinking skills; develop, plan, and organize successful projects required.

* Demonstrates the ability to function autonomously and is an independent decision maker preferred.

* Demonstrates effectiveness as a group leader and participant and the ability to collaborate with multiple members of the health care and administrative leadership team preferred.

* Experience with Standard Laboratory Equipment preferred.

* Laboratory Information System.

Travel:

* As required for operations, client and personnel meetings, training, and conferences.

Pay Range $72,000 - $100,000

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at