Business Process Manager - Ursus : Job Details

JOB TITLE: Business Process ManagerLOCATION: San Jose, CAPAY RANGE: $46.00 - $56.34/hrDURATION: 10 monthsTOP 3 SKILLS:

• 1-3 years of relevant professional experience, working with engineering and business stakeholders.
• Experience with Wiki and Jira, or equivalent.
• Strong business process analysis skills.

COMPANY:Our client a Fortune 500 Software Organization is seeking a Business Process Manager to bring onto the team.Job Description:

• Support the documentation of end-to-end workflow for new or changing trial processes.
• Support complex trial motions for latest products and services, supporting enterprise customers.
• Use Jira, Confluence, SharePoint and other organizational tools to manage and prioritize trial requests.
• Report bugs and work with development team to resolve.
• Use data to track progress and assess opportunities for process improvement.
• Triage issues and analyze to determine next steps.
• Provide internal support to stakeholders.
• Build strong relationships with business partners and stakeholders.
• Evaluate risks and issues, while providing prompt communications and solution delivery.
• Ensure process and policy compliance by internal stakeholders of all trial and testing environments.

Required Skills:

• 1-3 years of relevant professional experience, working with engineering and business stakeholders.
• Experience with Wiki and Jira, or equivalent.
• Strong business process analysis skills.
• Excellent written and verbal communication skills.
• Critical thinking skills to solve unique challenges.
• Solid documentation and organizational skills.
• Ability to think and execute in a fast-paced environment.
• Detailed oriented and thorough.
• A self-starter that thrives on asking thoughtful questions and connecting the dots.
• Relentless attention to detail with a central focus on internal and external customer experience.
• Ability to prioritize, multitask, and meet deadlines.
• Desired Skills:
• Experience with product provisioning a plus.
• Knowledgeable about the subscription business model a plus.
• Capable interpretation of legal contracts, terms, and conditions a plus.

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