Laundry Attendant - Peabody Hotels & Resorts : Job Details

Laundry Attendant

Peabody Hotels & Resorts

Job Location : Memphis,TN, USA

Posted on : 2024-11-01T18:50:01Z

Job Description :
Description
  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests' needs,
  • Always maintain positive guest relations.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Use cleaning chemicals according to OSHA regulations and hotel requirements.
  • Adhere to all Health Department, sanitation, and safety regulations.
  • Set up and organize workstation with designated supplies and equipment; replenish as needed throughout the shift.
  • Sort all stained/damaged items and determine status for rewash or discard; maintain continuous inventory of discarded items.
  • Remove all debris on floors after each sorting.
  • Transport cart to proper work area for finishing.
  • Operate the ironing and folding machines. Check the cleanliness and condition of articles while processing through the machines; separate damaged/stained articles.
  • Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified areas for distribution.
  • Issue clean table linens and service towels/rags to Food and Beverage personnel.
  • Report faulty equipment, damaged linens, shortages, maintenance needs, safety hazards and problems to supervisor.
  • Remove lint and debris from dryer filters and change filters.
  • Transport trash containers to dumpster; empty and clean accordingly. Adhere to recycling procedures.
  • Breakdown and clean work areas/equipment.
  • Re-stock linen carts for Horsepersons.
  • Fold bedspreads, blankets, bed pads, shower curtains and bathrobes.
    • RequirementsEssential:
  • Ability to communicate in English, both verbal and written.
  • Ability to count.
  • Ability to:
    • perform job functions with attention to detail, speed and accuracy.
    • prioritize and organize.
    • be a clear thinker, remaining calm and resolving problems using good judgment.
    • follow directions thoroughly.
    • understand guests' service needs.
    • work cohesively with co-workers as part of a team.
    • work with supervision.
    • maintain confidentiality of guest information and pertinent hotel data.
    • satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner.
    • maintain regular and punctual attendance.
    • adhere to Peabody grooming standards.
    • exemplify Peabody Service Excellence®.
    Desirable:
  • Previous experience in similar position.
  • Knowledge of laundry equipment.
  • Knowledge of finishing techniques for fabrics.
    • PHYSICAL ABILITIESEssential:
  • Exert physical effort in transporting up to 75
  • Endure various physical movements throughout the work areas.
  • Reach overhead.
  • Ability to work/stand for prolonged periods of time.
  • Ability to bend, squat, kneel, and climb continuously.
  • Ability to perform tasks requiring sustained repetitive motion (i.e. sorting, shaking, pulling, lifting and folding linen).
  • Ability to work in extreme temperatures.
  • Ability to see, hear and to call out in an emergency or urgent situation (i.e. mechanical problems).
    • Apply Now!
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