Lead Call Center PSA - Catholic Health Service : Job Details

Overview:

The Lead PSA must have 3-5 years of experience working in a physician practice. You will oversee front-end operations of the practice in partnership with the Office Manager. You will play a vital role in accommodating our patient's needs by providing exemplary customer service.

Responsibilities:

• Front office duties: greeting patients, answering phone, scheduling patient and verifying insurances.
• Demonstrate knowledge of insurance issues effecting patient care
• Duties related to patient care in a team-based care and integrative health environment.
• Manage tasks for the Physician
• Be able to multi-task and work in a fast-paced environment.
• Manage/Assist with projects associated wit the practice.
• Order and Manage inventory for the department.
• Promote professional development opportunities within the department.
• Facilitate effective communication among staff members.

Requirements:

• Knowledge of medical terminology, ability to maintain an image of professionalism in appearance and conduct at all times, understanding of medical office billing.
• High School diploma or equivalent required.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidates qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.