Learning Center Reservations Staff - massanutten : Job Details

Massanutten ResortJob SummaryPerform all office duties needed to meet the needs of our Learning Center guests including making lesson reservations in-person, over the phone and online. Answer any guest questions regarding Learning Center operations, hours and rates.Must have excellent customer service skills and be able to problem solve in a fast-paced customer focused environment. RequiredPleasant outgoing personalityComfortable with computer and phone workAbility to learn the different computer programs needed to do the jobPreferredPrevious customer service experience Prior cash handling experienceTypical ScheduleDays:Varies, including weekends and holidays as neededHours:VaryCore Responsibilities

• Responsible for in-person, telephone and online reservations for group and private lessons
• Understand and be able to perform the daily office duties of the Learning Center
• Responsible for receipts and deposits received during assigned shifts
• Adhere to departmental policies and procedures to maintain a professional office atmosphere
• Other duties as assigned by management

This seasonal position runs from December through mid-March concurrent with our ski season operations.For more information, contact us at 540-###-#### or [email protected].