Soni is currently looking for an Intake Coordinator to support a nationally renowned, boutique Law Firm. The position is a project-based role that sits remotely with a requirement to work West Coast hours. The ideal candidate will be bilingual in Spanish/English and bring two years of experience in a law firm, or professional service setting. Responsibilities:
- Monitor leads and potential client opportunities
- Monitor inbox of client inquiries in practice management software; respond to inquiries or forward to the relevant staff member.
- Conduct initial intake with potential clients using practice management software, phone, email and texting.
- Maintain meticulous records in practice management software to reflect potential clients and new client activity.
- Conduct intake appointments.
- Provide excellent customer service
- Run conflict checks
- Participate in daily and weekly intake meetings
Qualifications:
- Minimum of 2 years' experience in a law firm, or professional services setting.
- Exceptional communication skills, both written and oral; exceptional follow-up skills.
- Knowledge and experience with updating and maintaining practice management software.
- English and Spanish speaking preferred.
Compensation: $25-$30/ Hour Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications. #SONINY