Legal Intake Specialist - KEW Legal : Job Details

Description Our law office is growing fast and we're searching for a full-time legal intake specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on client's lives excites you, start your application today! Responsibilities •Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team •Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner •Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly •Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate •Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files Qualifications •Previous legal experience highly valued •Proficiency with Microsoft Office products, especially Microsoft Excel •Customer service or sales experience a plus •Possesses outstanding communication skills and sense of empathy •Firm knowledge of spreadsheet and data management, as well as computer skills