Legal Intake Specialist - Polaris Law Group, LLC : Job Details

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients' lives every day. If this sounds like a job you'd love, apply now! Responsibilities: • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard Qualifications: • Possesses outstanding communication skills and sense of empathy • Familiarity with case management and CRM systems a bonus • Solid data entry, spreadsheet management, and computer skills • Customer service or sales experience a plus • Proficiency with Microsoft Office products, especially Microsoft Excel Compensation: $19 - $22 hourly

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