Level 1 Data Center Technician - contel : Job Details

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**Contel Inc. - Data Center Technician Level 1**

**Location:** St Charles, IL

**Job Type:** Full-time

**About Us:**

Contel Inc. is a leading technology company specializing in innovative solutions for data management and infrastructure. We pride ourselves on creating a dynamic, collaborative, and growth-oriented environment where our employees can thrive and contribute to cutting-edge projects.

**Job Description:**

We are seeking a highly motivated and detail-oriented Data Center Technician Level 1 to join our team. As a Level 1 Technician, you will be responsible for providing front-line support for our data center operations, ensuring the smooth running of our facilities and maintaining high standards of performance and reliability.

**Key Responsibilities:**

- Monitor and maintain data center infrastructure, including servers, network equipment, and storage systems.

- Perform routine maintenance and inspections to ensure optimal operation and uptime.

- Assist with the installation, configuration, and troubleshooting of hardware and software components.

- Respond to and resolve technical issues and alarms in a timely manner.

- Collaborate with senior technicians and other team members to implement upgrades and improvements.

- Document and report on system performance, incidents, and maintenance activities.

- Follow established protocols and procedures to ensure compliance with industry standards and best practices.

**Requirements:**

- High school diploma or equivalent; technical certification or associate degree in a related field is a plus.

- Basic understanding of data center operations, network protocols, and hardware components.

- Strong problem-solving skills and ability to troubleshoot technical issues.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Willingness to work flexible hours, including nights and weekends, as needed.

**Preferred Qualifications:**

- Previous experience in a data center or IT support role.

- Familiarity with server operating systems (Windows, Linux) and virtualization technologies.

- Knowledge of monitoring and management tools such as Nagios, SolarWinds, or similar.

**What We Offer:**

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

- Access to the latest technology and resources.