Library Assistant - Transylvania County, NC : Job Details

Salary: $16.01 - $24.81 HourlyLocation : NC 28712, NCJob Type: Part-TimeJob Number: 00343Department: LibraryOpening Date: 11/08/2024Closing Date: 12/2/2024 11:00 PM EasternFLSA: Non-ExemptAbout Transylvania County Library seeks a part-time Library Assistant to provide public services in the library's Circulation and Youth Services departments. This position offers welcoming customer service so that patrons of all ages feel comfortable visiting the library and using its services. Examples of work performed in the Circulation Department include checking in and out library materials, helping patrons find materials, issuing library cards, and resolving account issues. Youth Services Department work includes activities such as assisting children, teens and caregivers in selecting resources, promoting an interest in reading, and assisting with program preparation. This part-time position is scheduled as needed, often on a substitute basis, and will typically average 10-14 hours a week, including some evenings and Saturdays. JOB SUMMARYLibrary Assistants assist in the day-to-day running of the library by performing a variety of routine library operations, including customer, technical, and/or clerical services. Examples of work include providing circulation services, processing library materials, assisting with presentation of programs, and helping patrons with: information and reference needs, reader's advisory, computers and technology. Essential Functions ESSENTIAL JOB FUNCTIONS

• Assists library patrons in person, by phone, and by email on topics including:
• use of the library, including its programs and services
• research activities using print and electronic resources
• use of computers and other common technologies, including but not limited to : mobile devices, the Internet, word processors, email, etc.
• use of the library catalog and locating library materials
• Offers circulation services including checking in and out materials, issuing library cards, readying materials for transit to other libraries, assessing fines/fees, and resolving problems related to library records
• Participates in the upkeep of the library including shelving of materials, shelf reading and maintaining general cleanliness
• Promotes programs and services to library patrons and the general public
• May assist with overseeing and directing the work of volunteers
• May assist in the planning and implementation of child, teen or adult programs
• May perform technical processing tasks, including assisting with the acquisition, receipt, mending and processing of library materials for public use
• Abides by, enforces and participates in the implementation and ongoing oversight of safety standards and regulations
• Performs related tasks as required

Knowledge, Skills and Abilities Knowledge, Skills and Abilities: Knowledge of:

• effective customer-service techniques in a wide variety of situations with a diverse customer population
• basic services, programs and materials available throughout a public library system
• office procedures and records maintenance
• standard library reference tools including the online catalog, internet and databases

Skill in:

• interpersonal relationships
• research techniques and cognitive reasoning
• written and oral communication
• the use of common computer technologies, including email, the Internet, word processors, spreadsheets, desktop publishing, current operating systems and mobile applications
• basic math including counting money and making change

Ability to:

• work both independently and collaboratively
• perform routine reference and reader's advisory work
• perform library tasks effectively and according to established procedures, with attention to detail
• establish and maintain effective working relationships with supervisor, colleagues, and library patrons
• Ability to communicate effectively and courteously both orally and in writing, and to listen and respond appropriately to needs and concerns.
• work a varied schedule which includes evenings and weekends

Education and Experience PHYSICAL DEMANDSThis work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel and reaching with hands and arms, frequently requires standing, walking and sitting and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, pushing or pulling, lifting and repetitive motions; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, using measuring devices, operating machines, operating motor vehicles or equipment and observing general surroundings and activities.WORK ENVIRONMENTWork has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Education and Experience:High school diploma or GED and one to three years of experience working in a customer service position with considerable public contact preferred; library or bookstore experience is also preferred. Any equivalent combination of education and experience may be considered.Required Licenses or Certifications:None specified. Additional Requirements: None specifiedElectronic Payroll Deposit - County Employees are paid bi-weekly, 26 times per year. We deposit your payroll check. Deposits are available to all banks and credit unions. Deposits are made, so you can have access to your funds by Friday morning (payday). You can divide your payroll into two accounts, one you must specify the amount to go into and the second account would receive the balance. Credit Union - County Employees may be a member in the NC Local Government Employees Credit Union which is affiliated with the State Employees Credit Union. Local office is in Pisgah Forest. Payroll deduction and drafts are available. The website is www.lgfcu.com. Wellness Center - Phone Number (828)###-####

• The Wellness Center is open M-W-F 8am -12pm and 1pm to 4pm and T-TH 8am-12pm.
• The Wellness Center is a partnership between Transylvania County and the City of Brevard.
• County Employees may use the Wellness Center for all services at no cost.
• Dependents over the age of 12 who are on your Medical plan may also use the Wellness Center.
• Appointments are encouraged to help minimize any wait and to make the Center Services flow easier.
• Time away from your work location to visit the Wellness Center is not changed to leave.
• Services include: Routine bloodwork monitoring, allergy injections, monitoring chronic illnesses, manage and authorize prescriptions, coordinate referrals, school physicals and testing for flu, mono and strep.

01 Please tell us why you are interested in working at the library. 02 Describe your general schedule and availability to work, including any regular schedule conflicts. Required Question