Library Assistant Part-Time - Mecklenburg County, NC : Job Details

Charlotte Mecklenburg LibraryMultiple LocationsPay rate: $20.00 per hour.Open until filledPosition SummaryThe Part-time Library Assistant delivers a high level of quality library services ensuring the provision of value-added experiences for all customers and performs routine tasks in support of the library.Charlotte Mecklenburg Library is one of America's leading urban public libraries, serving one of the country's great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville - all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve. Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.Essential FunctionsPromote the library's collection and servicesPerform circulation activitiesProvide service desk coverageProvide materials to appropriate bins for transferProvides research assistance to customersUtilize integrated library systems softwareAssisting customers at several service pointsTraining and assisting customers on various library policies, procedures, and processesCollaborating with Librarians to deliver programming and outreach servicesAssisting with volunteer managementPerform shelving and weeding dutiesMinimum QualificationsExperience: Minimum of one year of customer service experience including library or retail.Education: High School diploma or equivalentCombination of relevant education and relevant experience accepted?: YesPreferred QualificationsKnowledge of integrated library systems software (IE: Horizon)BilingualKnowledge, Skills and AbilitiesKnowledge ofAlpha-numeric sorting systemsVarious library systemsTelephone etiquetteSkillsTechnology adeptnessExcellent interpersonal and customer service skillsExcellent time management skills with attention to detailAbilitiesAdaptability: Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or culturesCommunication: Clearly conveying information to individuals or groupsCollaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationshipsTechnical/professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertiseWork Standards: Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellenceComputer SkillsProficient in various computer applications including Microsoft Office SuiteWork EnvironmentWorks in an office setting with moderate noiseSchedules will include some nights and weekendsSelectionThis classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. NoReasonable Accommodations StatementTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.Disclaimer StatementThis is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.