Library Clerk I (20 hr) - Town of Brattleboro : Job Details

DescriptionJob DescriptionTitle: Part-Time Library Clerk I / CirculationDepartment: Brooks Memorial LibraryNature of work: Works directly with the public to perform entry level library administrative support tasks based on policies, procedures and knowledge gained through experience. The work requires some knowledge, skill, and ability in library support functions.Work Schedule: 20 hours per week (some evenings and Saturday) with occasional additional On-Call hours as available.Wages: $18.09 per hourSupervision Received: Works under the immediate supervision of the Circulation Manager or Supervising Librarian. May substitute comparable duties in the Children's Room.Supervision Exercised: None. May be assigned volunteer support.Essential Responsibilities:

• Charges and discharges library materials, including holds and renewals.
• Registers borrowers and updates borrower records. Explains policies and procedures to patrons.
• Provides users with information regarding library resources, services, programs, and policies in addition to other information, in person, on the phone, or online.
• Provides Readers Advisory and first-line reference/referral.
• Contributes to displays and resource lists.
• Maintains order and appearance of shelves.
• Assists with technology equipment and troubleshoots minor problems with printer, microfilm, and public computers and with downloading media on patron devices.
• Operates cash register.
• Assists with special projects as needed.
• Contributes and helps to maintain a safe library environment.

Competencies Needed:

• Excellent customer service and communication skills.
• Basic knowledge of books and media of interest to public library users.
• Familiarity with the functions, services, and resources of contemporary libraries.
• Proficiency in administrative processes, computer applications, and related technologies. Ability to troubleshoot printer/copier and provide basic technical assistance to patrons, including downloading media.
• An understanding of and adherence to policies regarding patron privacy and equal access to information and materials.
• High school diploma or equivalent required, experience working in a library preferred.

Competencies Required: We will consider any combination of relevant work experience, volunteering, education, and transferable skills a qualifying, unless specifically stated as required.

• A dedication to public service and meeting patron needs as the highest priority.
• Ability to respond to a wide variety of situations resourcefully and with uniform respect and courtesy toward patrons of all ages, identities, and socio-economic backgrounds.
• Demonstrated commitment to inclusion, diversity, equity, and access as evidenced by participation in trainings and professional development.
• Curiosity and interest in innovation, coupled with appreciation for established systems.
• Dedication to teamwork and ability to work collaboratively across library departments.
• Enthusiasm and motivation to learn new things, take on new projects, and acquire new workplace skills.
• Organizing skills, flexibility, with keen attention to details. Ability to prioritize and multitask during frequent interruptions in a busy environment.

Non-Essential Duties and Tasks: The responsibilities and duties listed above are examples of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.Work Environment:

• Requires sitting, standing, stooping, bending, and lifting/moving books, boxes, and carts up to 40 pounds.
• Must be able to perform varied library work quickly, accurately, and under minimal supervision.
• Must be able to perform routine administrative support work.
• Must be able to access, retrieve, enter, and update information using a computer.
• Must be able to deal courteously with the public.
• Must be able to work weekends and evenings.
• Must be able to hear, comprehend, and respond to Library patrons both in person and in phone conversations.
• Must have visual ability to see computer screens.
• Requires ability to operate basic business machinery (computer, printer, copier, telephone, FAX machine, cash register, laminating machine, and microfilm).
• Must be able to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Union Status: This is a non-union, non-exempt employee.The Town of Brattleboro is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQ applicants, and people from other underrepresented groups to apply recognizing and respecting those diverse perspectives and experiences are valuable to our team and essential to our public service.RequirementsCandidates must be prepared to submit a criminal background check process as part of pre-requites for employment.