Life Enrichment and Volunteer Strategist - Senior Living Hiring : Job Details

DescriptionThe Activity and Volunteer Strategist will lead, develop, and oversee all resident engagement, activity programming, and volunteer initiatives for our senior living management company, supporting 130+ communities across multiple states. This role is crucial to enhancing the quality of life for our residents through meaningful activities, tailored programs, and a strong network of dedicated volunteers. The ideal candidate will be an experienced leader with a passion for senior care, a strategic mindset, and exceptional communication skills.Key Responsibilities:

Program Development and Strategy:

• Design and implement comprehensive activity and engagement programs that promote resident well-being, social connection, and personal growth.
• Establish a company-wide volunteer strategy, focusing on recruiting, training, and retaining volunteers across all communities.
• Develop standardized processes and resources to ensure high-quality programming and consistency across all communities.

Oversight and Support:

• Provide guidance and support to on-site Activity Directors and Volunteer Coordinators, ensuring best practices are followed and activities align with corporate standards.
• Conduct regular assessments and visits to communities to monitor program quality, offer support, and provide constructive feedback.
• Oversee the scheduling, planning, and implementation of special events, ensuring that they are accessible, safe, and enriching for all residents.

Volunteer Management:

• Create and maintain partnerships with local organizations, schools, and community groups to cultivate a robust volunteer network.
• Implement a centralized volunteer management system to track volunteer hours, maintain records, and ensure compliance with company policies.
• Develop volunteer recognition programs to honor the contributions of volunteers and foster long-term commitment.

Training and Development:

• Lead training sessions and workshops for on-site staff on resident engagement best practices, activity planning, and volunteer management.
• Develop and distribute resource guides, activity toolkits, and other materials to support staff in delivering high-quality programs.
• Stay informed about trends in senior care and activities, implementing new and innovative approaches to programming.

Data Collection and Reporting:

• Establish key performance indicators (KPIs) to measure the effectiveness of activities and volunteer programs, gathering data and analyzing trends.
• Regularly report on program success, volunteer hours, and resident engagement metrics to senior leadership.
• Utilize data to adjust and improve programming, ensuring it meets the evolving needs of the resident population.

Budget Management:

• Develop and manage the budget for company-wide activities and volunteer programs, ensuring resources are allocated efficiently and effectively.
• Work with community leaders to optimize funding for community-specific programming while maintaining budgetary standards.

Qualifications:

• Bachelor's degree in Gerontology, Social Work, Recreation, or a related field; Master's degree preferred.
• Minimum of 5-7 years of experience in senior living, healthcare, or social services, with a strong focus on activity planning and volunteer coordination.
• Proven track record in managing large-scale programs across multiple locations.
• Preferred to hold an Activity Director Certified (ADC) certification offered by the National Certification Council for Activity Professionals (NCCAP)
• Excellent interpersonal and communication skills, with the ability to inspire and motivate a diverse team.
• Strong organizational and project management abilities.
• Passion for improving the lives of seniors and a commitment to fostering an inclusive, engaging community environment.