LIMO ATTENDANT - Wine Road Vintners : Job Details

About our Company: Ponte Family Estate Winery opened in 2003 and is a California based company operating in the heart of the Temecula Wine Country. We have been farming our vineyards since 1984 and are a real working winery, growing and producing over 20 estate grown varietalswithin certified sustainable facilities. We are located right next to our Four Diamond, 90 room, boutique hotel Ponte Vineyard Inn, and are surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment. Job Summary:The Limo Attendant will be primarily stationed at the Tasting Room entrance to the Ponte Winery Tasting Room. The Attendant will offer a verbal welcome, open the doors, and answer questions from guests. Compensation: $23.00-$25.00 hourly DOE Status: Part-Time Schedule:

• Friday, Saturday and Sunday
• 11:00am-5:30PM

Essential Duties and Responsibilities:

• Be familiar with emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.
• Monitor limos as they enter the property ensuring they have a reservation and follow limo procedures.
• Politely greet each limo, bus, or charter vehicle as they enter, and ask if they have a reservation.
• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Ensure guests are exhibiting appropriate behavior and are not intoxicated upon entering the property.
• Politely refuse any groups and individuals who are not sober or who are exhibiting inappropriate behavior.
• Respond to guest requests and emergencies in a timely and professional manner.
• Welcome groups who are sober, behaving, and have a reservation.
• Maintain orderly and safe conduct of guests while on property.
• Enforce policies related to the minimum age limit.
• Enforce ADA service animal policies according to law.
• Report all suspicious occurrences or safety concerns.
• Follow lost and found procedures and ensure guest property is properly secured.
• Perform any additional duties as requested by the Tasting Room Manager.

Knowledge, Skills, and Abilities:

• Ability to treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• AA degree in Police sciences or related field.
• Current California Guard card required.
• Must have excellent communication skills.
• Must be able to work in a standing position for long periods of time, and in the outdoors, during inclement weather.

Qualifications:

• Must be available to work weekends, holidays, and special events.
• Ability to make quick and sound decisions.
• Positive attitude, good conversational skills and enjoys working with the guests.
• Fluent in English.
• Able to engage the guests in a clear and professional manner.
• Be willing and able to work well under pressure.
• Work in high paced work environment.
• Ability to multitask.

Company Standards:

• Understand the Ponte Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.