Lockbox Support Specialist - National Cooperative Business Association : Job Details

Lockbox Support Specialist

Act as primary liaison post-sale to ensure proper set up and support of all new and existing lockbox customers

Account opening and on-going account maintenance

Research and troubleshoot customer issues

Engage with third-party lockbox vendors

Support and assist team operations in projects and assignments 100%

Minimum Qualifications:3+ years financial services experience preferredDeposit account servicing experienceCustomer service experienceProperty management industry knowledgeCash management product knowledgePayments industry knowledgeAbility to multi-taskKnowledge of Microsoft Office suiteKnowledge of property management industryWell organizedStrong customer service skillsStrong communication skillsEligibility requirements may differ for each benefit or program.National Cooperative Bank, N.A. is an Equal Employment Opportunity Employer (EOE/AA)#LI-DNI