Logistics Account Representative - Propak Supply Chain Services : Job Details

A note for you! We know that searching for your next opportunity is exhausting and that at times, you aren't sure if you'd be a good fit. We don't want these to get in the way of meeting you, so apply anyway - we'd love to hear from you! What we're looking for

• Logistics Account Manager | Propak Supply Chain Services

About the Division Propak Supply Chain Services, a member of the PLA Family of Companies, is a leading provider of comprehensive supply chain services, revolutionizing the way businesses manage their supply chains. With our expertise and state-of-the-art facilities, we ensure efficient and seamless operations from start to finish. Role overview & responsibilities Reporting to the Sr. Logistics Manager the Logistics Account Manager is responsible for total account management of customer accounts from growing the core business, to driving customer satisfaction and developing customer relationships, to hitting financial targets and implementing process improvements. They inspire, lead, and manage a dedicated logistics team while coordinating with Corporate and Operations teams. They establish clear goals and associated KPIs while making sure the account management team is executing core processes to ensure successful delivery of customer and Propak initiatives.

• Manage operations of logistics department with regard to RFP/pricing, vendor/customer negotiations, carrier procurement, problem solving, team leadership, and KPIs.
• Develop short-term and long-term customer growth plans.
• Ensure communication is accurate and timely to customers and vendors.
• Complete ad-hoc and scheduled analyses of logistics data.
• Ensure all daily tender/load activities are completed.
• Deliver assigned budgetary and customer service goals.
• Collaborate in business reviews and other customer meetings.
• Develop employee PDPs.
• Provide for carrier performance reviews and development.

What you'll need

• 2+ years of experience in logistics, transportation, supply chain, or business.
• Proficiency in Microsoft Office with intermediate skills in Excel/Access.
• Operational familiarity with TMX, CRM tools, preferred.
• Demonstrated ability to implement improvements in system processes, and project management.
• Supply Chain Certifications, preferred.
• Valid driver's license.
• Bachelor's degree (4-year college or technical school), preferred.

The Benefits

• Health, dental, & vision insurance
• Multiple voluntary insurance options
• Vacation & sick days + company holidays
• 401(k) with company match
• Much, much more!

Our story...so far Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for over 1,500 customers. Now one of the largest pallet manufacturing and recycling companies in the United States, PLA has over 76 facilities, employing upwards of 3500 employees across 23 states, and is still looking for opportunities for growth, both organically and through acquisition. PLA and its Family of Companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation during the application process because of a disability, it is available upon request by contacting [email protected]. The company is pleased to provide such assistance, and no applicant will be penalized because of such a request.