Logistics Assistant - A&Z Trucking : Job Details

A&Z Trucking is expanding, and we are in need of an Assistant Account Manager to join our dynamic team! The ideal candidate will have excellent communication and computer skills, including MS Office Suite along with the ability to communicate clearly and effectively via phone and email. Put your career in gear now by becoming part of a success driven, customer focused, family-owned company! Having been in business for 21 years, A&Z is continuing to grow both in volume and innovative technological advancement to provide our employees, customers and business partners the opportunity to join us in our success. We have openings for the following schedules that include a shift premium and are eligible for a monthly bonus. Friday-Tuesday 5 pm-2am Thursday - Monday 5pm-2am Purpose: The Assistant Logistics Account Manager is responsible for assisting the Logistics Account Manager with all aspects of day-to-day operations to ensure the customer's needs are met effectively and efficiently. This includes being in constant communication with the Logistics Account Manager, Customer Service Reps, and the customer to ensure the customer stays informed with critical information. Responsibilites: Provide quality customer service and be an effective liaison between the customer, Drivers, customer service, and internal operations This position requires taking calls, managing shipments, accepting tenders from applicable TMS, building tenders into our internal TMS, scheduling all pick-up and delivery appointments, and logging information accurately throughout the workday. Work with other departments to ensure customer business needs are met timely and efficiently. Work closely with Account Managers to effectively manage communication lines between all shifts (i.e. shift scheduling and staffing). Help achieve maximum profitability levels for assigned accounts. Work closely with Carrier Management team to ensure that carriers hired comply with customer's policies, procedures, and service requirements. Accurately record data into internal systems such as our TMS, Excel, and workflow checklists. Skills and Qualifications: Bachelors' degree preferred but not required Minimum 1 year preferred of industry specific experience with knowledge in LTL freight, 3PL, shipping and supportive technologies (TMS, CMS, etc.) Strong computer skills with MS Office (Word, Excel, Outlook, PowerPoint) Employment Type: Full Time Salary: $45,000 - $50,000 Annual Bonus/Commission: Yes