Job Location : Windham,NH, USA
Position: LTL Coordinator
Work Location: Windham, NH (Onsite)
Compensation: $45K-$55K
Responsibilities:
· Work with sales representatives, ensuring all shipper customer loads are covered by respectable carriers with the appropriate qualifications, equipment, and insurance to perform the service required
· Prepare management-approved rate quotations that meet profit objectives
· Accurately enter loads, appointments, and other relevant data into the Company's Transportation Management System (“TMS”)
· Prepare, process, and review all required shipping documentation prior to distribution, including pre-claim paperwork
· Track, trace, and report accurate and up-to-date shipment statuses to customers, providing delivery confirmation to customers to ensure their satisfaction
· Build and maintain strong carrier relationships to enhance capacity and create new opportunities for our clients customer base
· Deliver exceptional customer service by anticipating client needs, resolving issues efficiently, and maintaining clear, professional communication
· Embody our values of Integrity, Collaboration, Execution, Drive, Trust, Excellence, and Achievement
Qualifications:
· An Associate's or Bachelor's Degree in Business Administration, Logistics Management, Supply Chain Management, or a related field and/or equivalent work experience
· Previous experience in transportation/logistics, specifically in LTL
· Excellent written and verbal communication skills (i.e., phone, video, email)
· Strong attention to detail
· Proficient computer skills (MS Office, specifically Excel, etc.) and the ability to learn and navigate industry-based software
· The ability to cope with pressure, meet deadlines, and adapt to a rapidly changing environment
· Proven experience at working well independently and collaboratively with a team