Job detailsLogistics OperatorContract Length: 6 monthsLocation: Onsite in Woodland Hills, CA
- Responsible for effectively and efficiently handling computer equipment in the IT Fulfillment Center.
- Records, monitors, and distributes all incoming and outgoing inventory and IT equipment. Receives and records all incoming IT equipment and materials from multiple couriers and distributes accordingly.
- Packs, prepares shipping information, and prioritizes IT equipment for shipment by multiple couriers to multiple locations.
- Packs, processes, and verifies documentation for the return of IT equipment to vendors including leased equipment.
- Communicates as needed to vendor, business, and courier for proper processing.
Essential Job Functions: - Packs, prepares, and prioritizes IT equipment for on time shipment of orders and communicate issues to vendors, sender, and management. - Performs receiving, material handling, warehousing and distribution operation activities within the Fulfillment Center. - Audits information and quantities on all documentation against shipment or receipt, including computer hardware and peripherals and indicates any discrepancies - Handles issuing and tracking RMAs, salvage and end of lease (EOL) processing of computer equipment - Warranties- Performs all warranty replacements in regard to Laptop bags, printers, docking stations, monitors, and Plantronics headsets. Utilizing the vendor websites to place the warranty requests and tracking /monitoring replacement products to place back into stock and update stock counts. - Ticketing-Utilizing the Services Now request system to fulfill tickets based on fulfillment/hot swap requests. This involves reaching out to the customer to confirm shipping address and asking any additional questions when needed. - Managing and maintaining all computer and peripheral inventory within the warehouse. This includes monthly site scans to validate proper stock audits and ordering additional inventory to meet demand. - Testing all returned monitors and docking stations, MiFi devices, and peripheral cables to add to deployable inventory once functionality is validated. Physical Actions: - Able to lift 50 lbsEducation Requirements: - High school diploma or equivalent required.Special Skill Requirements: - Able to use Material Handling Equipment (pallet jack, shrink wrapping machine, scanner) - Good communication and written skills - Basic computer skills and basic Microsoft Word and Excel skills9597859
