Comtech Global
Job Location :
all cities,PA, USA
Posted on :
2024-12-12T08:47:44Z
Job Description :
Looking for Tolling Back Office QC AnalystMINIMUM EXPERIENCEMinimum 5 years of experience in large-scale integrated solutions for tolling back-office operations.Minimum 5 years of CRM Microsoft D365 testing experience for enterprise level implementations dealing with microtransactions.Minimum 5 years of CRM Microsoft D365 experience in testing entity customization, form design, views, business process flows, Power Automate, Logic Apps, workflow, and business process rules.Efficient in finding and debugging issues using stack traces, logic app log failures, and plugin profilers.Hands-on testing experience for a tolling back-office system.Experience developing and executing system testing scripts for overall system implementations.Proficiency in developing and automating testing scripts for CRM (Azure-based system), ERP (SAP Financials), Natural language IVR, Real-time payments, Telephony applications, and 30+ Vendor Integrations.Experience with MS Azure ADO for testing and quality.Equivalent combination of education and/or experience may be accepted.Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module.DESIRED SKILLSET8 or more years of expertise in software development testing.5 or more years of experience in testing back-office operations system with a focus on CRM.5 or more years of experience in testing various channels of Account Management; Case Management; Payments using Credit Cards and ACH at a minimum, Digital Wallets is desirable; and Disputes.5 or more years of experience in testing financial transactions and finance functionality, including but not limited to Dunning and Collections, and Financial Reconciliation.Proficiency in Risk-Based Test Management and Test Automation - Tosca, Performance Testing, Regression Testing, Disaster Recovery Testing, and Data Migration Testing.Proficiency in MS Azure DevOps testing module.Knowledge of ITIL/ITSM practices and methodologies.Understanding of cloud-based software solutions.Strong written and oral communication skills.Excellent listening, presentation, and interpersonal skills.Ability to communicate technical ideas in a user-friendly manner.Strong multitasking and project management abilities.Motivated self-starter.CERTIFICATIONS / EDUCATIONBachelor's degree in business management or information systems.One or more software Testing Certifications.Equivalent combination of education and/or experience may be accepted.ENGAGEMENT REQUIREMENTSCandidate must be located within the Continental United States (no offshore resources).Successful completion of ePATCH background check and ClearChecks National Criminal Background Check prior to engagement.This position is primarily remote but will require on-site presence during key project phases of SIT (3 cycles at a minimum), UAT (1 cycle at a minimum), Pre-Go Live, and Go Live, any planning calls (approx. 4 days a month). Any absence from sessions requires prior approval from Project Principal.Additional travel may be required when requested by the Project Principal.Any travel costs are inclusive in the rate, and no additional compensation will be provided.Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.Your Resume * (.doc,.docx,.pdf files are only allowed)#J-18808-Ljbffr
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