Loss Coordinator - SERVPRO of Medford/Central Manhattan : Job Details

Loss CoordinatorBusy Medford restoration company is seeking a highly motivated individual to coordinate job files in the office, as well as provide Project Managers with administrative backup. This entails answering busy phones, high volume job monitoring, tracking, coordination and audit of jobs.Primary Roles/ResponsibilitiesAnswering phones/fielding callsJob File Coordination-daily monitoring of job file status, and clients/insurance needsJob File Documentation-review & validate documentation that is turned in from the field.Writing estimates for insurance & non-insurance jobsJob File Communication-internally & external with insured's & insurance adjustersJob File Billing & Reporting-review & complete job file documentation for billing & job close outOther special Operational projects upon requestNecessary ExperienceMinimum of 2 years business/office experienceMust be very proficient with Microsoft Office-more specifically Excel!Excellent customer service, administrative, verbal and written communication skillsIndustry experience in restoration, commercial cleaning, insurance, Xactimate estimating software is a PLUS!!!Formal Education/TrainingHigh School Diploma/GEDAssociates/Bachelor's degree preferredHoursThis is a 9:00am-5:00pm position. However, there may be times where our business needs change based on circumstantial weather events, etc., that may require flexibility in hours.

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