Machine Support Specialist - Kelly Services : Job Details

Job detailsFeeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Product Support Representative II to work at a premier client, John Deere, in Waterloo, IA. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be. Salary/Pay Rate/Compensation: Competitive salary based on experience. Why you should apply to be a Product Support Representative II: • Join a leading company in the agricultural and construction equipment industry with a strong commitment to innovation and quality. • Work in a collaborative environment that values employee input and encourages professional growth. • Enjoy opportunities for travel and hands-on experience in the field, enhancing your technical skills and industry knowledge. • Benefit from a culture that prioritizes safety, reliability, and customer satisfaction. What's a typical day as a Product Support Representative II? You'll be: • Providing advanced product and technical support to field teams, channel partners, and customers on complex issues, ensuring timely resolution. • Researching solutions for advanced problems, documenting technical issues, and contributing to product improvement initiatives. • Developing and delivering training for products, services, or initiatives, and participating in problem-solving teams to enhance product reliability. This job might be an outstanding fit if you: • Have a Bachelor's degree in a relevant field or equivalent experience; experience in product support or technical roles is preferred. • Possess strong analytical and problem-solving skills, with the ability to prioritize and manage multiple tasks effectively. • Are willing to travel as necessary to collect failure data and provide problem resolution in the field. What happens next: Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Product Support Representative II today! #GRACE 9687659