MAIL CLERK - Veterans Affairs, Veterans Health Administration : Job Details

Summary The Southern Arizona Health Care System is currently recruiting one Mail Clerk in the Supply Chain Management Service in Tucson, Arizona. This position performs mail handling, processing/sorting, and distribution of all incoming and outgoing mail and packages from the United States PostalService, and other small parcel carriers such as UPS and FEDEX. Responsibilities Duties included but are not limited to: Evaluate incoming mail correspondence against the corresponding routing symbol associated with the name and service location of the addressee. Sort to appropriate service and recipient and perform research to verify and validate correct addressee receives incoming/outgoing mail for 20 or more categories. Read misdirected mail for content to identify subject matter and reroute to proper distribution point. Segregate outgoing mail into various shipping categories and determine the most economical method for shipping mail and packages considering, content, weight, and expected time of delivery and priority. Prepare outgoing mail for both, domestic and international destinations, ensuring adherence to processing requirements as set forth by the United States Postal Service and other small parcel carriers as established in Federal, State, and Local Codes. Screen incoming and outgoing mail for items requiring priority shipment. Document controlled and accountable mail using control registers, tracking information and scan technology to track timeliness, proof of delivery, and proof of receipt. Operate equipment and meters designed to aid in the processing of outgoing mail through the United States Postal Service, small and large parcel carriers, express carriers and airborne carriers. Monitor mail equipment during operation, clearing any business interruptions which may inhibit processing of mail. Evaluate mail equipment malfunctions, performs minor repairs and adjustments as necessary and documents trouble log with necessary information so the vendor can troubleshoot equipment. Assist temporary employees during peak seasons and performs such miscellaneous clerical duties as recording work volume, pick-up and forwarding of completed work. Provide excellent customer service throughout the facility to both internal and external customers, and work to resolve and report any issues which may affect daily operations. Provide expertise to customers seeking advice on how to process mail and packages utilizing the most economical means available. Maintain up-to-date directory by name, room and telephone number, organization, and forwarding address for use in work assignment. Process basic daily usage and expenditure reports which are used by supervisors to track daily, monthly, and annual spending from various machines, accounts and meters utilized in daily mail operations to process mail. Perform research to assist in assembly of data for year-end reports on annual spend and bum rates, and projected budgets. Figures are used to report trends and analyze cost reduction methods and analyze budgets. Work Schedule: Monday - Friday, 7:00 am - 3:30 pm Virtual: This is not a virtual position. Position Description/PD#: Mail Clerk / PD106450 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/31/2024. You may qualify based on your experience as described below: General Experience: For a GS-4, You must possess at least one year of general experience that equips you to successfully perform the duties of this position. This experience must have been equivalent to at least to the next lower grade level, GS-3 in the normal line of progression for the occupation in the Federal service. Examples of general experience may include: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have completed two years above high school. You will be rated on the following Competencies for this position: Attention to Detail Manages and Organizes Information Teamwork Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is 35-40 hours of work per week. Part-time experience will be credited based on time spent in appropriate activities. Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Long periods of standing and walking while sorting and delivering of mail to end users and services within and external to the organizations serviced by SAVAHCS. Recurring lifting and carrying of moderately heavy materials (up to 50 pounds) while packaging and dispatching. Occasional lifting of heavier materials may be required in a safe manner and with the assistance of lifting equipment and other personnel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.