Mail Services - Senior Process Associate - Infosys BPM : Job Details

Senior Process Associate – Mail Services

In the Mail Services role, the primary responsibilities are sorting & separating multiple client's USPS, FedEx & UPS daily mail. You will scan and index multiple client's payments, paperwork etc., as well as client requests received by email. You will be responsible for confidential and time sensitive material.This position supports the team lead with a variety of tasks related to all company client administrative processes. Monday through Friday, between the hours of 8:00 AM to 5:00 PM ET

Location for this position is Atlanta, GA

Qualifications:

Required

High School Diploma or GED Equivalent.

At least 1 years of experience in the job description below

Preferred

High School Diploma

At least 2 to 3 years of experience working in an Administrative business environment

Intermediate level of experience with Microsoft Outlook, Excel, and Word

Database/Electronic Document Storage Experience.

Lockbox Experience is a plus

Aptitude and ability to quickly learn new processes and work with internal applications required to execute the responsibilities for this role.

Excellent service orientation and work ethic

Must be able to multitask

Must be able to lift 10lbs

Aptitude and ability to quickly learn new processes and work with internal applications required to execute the responsibilities for this role.

Must be committed to protecting client confidential information

Must be able to work independently with minimal direction

Excellent interpersonal skills, internal and external client facing

Strong organization and communication skills (written and verbal)

Team Player willing to go above and beyond

Responsibilities:

Sort & separate multiple client's USPS, FedEx & UPS daily mail

Scan & Index multiple client's payments, paperwork etc.

Scan & Index client requests received via email

Understanding/Interpreting incoming Insurance Request forms

Monitor Client Email Accounts

Note – this role requires the ability to lift and move up to 10 lbs

About Us

Infosys McCamish Systems,( located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/