Mailroom Administrator- Lease Track - Baldwin Risk Partners : Job Details

LeaseTrack allows you and your team to manage your renters insurance compliance, stay informed, and communicate with your residents in real-time. LeaseTrack is an artificial intelligence (AI) system for hire. We automate compliance with your renters insurance requirement without changing your existing renters insurance program or property management software. LeaseTrack was founded as a subsidiary of Effective Coverage, after a decade of managing renters insurance programs for some of the largest owners and operators in the country.Overview:The Mailroom Administrator plays a hybrid role that combines hands-on mail sorting and scanning with processing insurance proofs alongside our customer service team. This role is essential in ensuring efficient mailroom operations while supporting broader business needs. Ideal candidates will be proactive, detail-oriented, and adaptable, with the ability to balance manual and digital tasks. This is an on-site, second-shift position with primary working hours from 12 PM to 8 PM. However, we are open to a light degree of flexibility around this to accommodate individual needs or business demands.Key Responsibilities:Mailroom Operations: Collect and transport mail from the post office to the LeaseTrack office up to four times per week (mileage reimbursement provided at the IRS standard rate). Open, sort, scan, and securely dispose of incoming mail while strictly adhering to privacy and security protocols. Maintain a clean, well-organized mailroom to ensure smooth workflows and operational efficiency. Print and mail documents on behalf of the agency and affiliated company entities. Proactively identify and recommend process improvements to the Mailroom Lead to enhance productivity.Cross-Functional Support: Support customer service operations by processing insurance proofs and responding to customer emails using our proprietary CRM software (training provided). Provide general office assistance as needed, ensuring smooth day-to-day operations. Adapt to shifting business needs by taking on various tasks across departments as required.Administrative & Interpersonal Duties: Collaborate with internal teams and external stakeholders to improve mailroom processes andresolve issues effectively. Demonstrate flexibility and a willingness to step beyond primary responsibilities when necessary.Qualifications: Valid Driver's license and safe, reliable transportation. Ability to lift and carry up to 25 pounds safely and effectively. Proficiency with Windows OS, Microsoft Office Suite, scanners, and printers. Exceptional attention to detail with strong organizational skills. Capable of multitasking and prioritizing workloads. Alignment with LeaseTrack's core values and a commitment to maintaining a positive workplace culture.Why Join Us? Competitive salary with comprehensive benefits, including Health, Dental, Vision, and Life Insurance; Health Savings Account (HSA); and 401(k). Flexible Paid Time Off (PTO) and leave policies to support work-life balance. Mileage reimbursement for mail-related travel at the IRS standard rate. Special Working Conditions: Regular standing, walking, and lifting as part of daily responsibilities. In-office presence is required due to the nature of the role.About LeaseTrack:LeaseTrack is a leader in the insurance compliance industry, partnering with top single- and multi-family apartment portfolio operators and insurers. We streamline renters' insurance programs through innovative solutions, fostering operational excellence for our clients.Important Notice:This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the Firm. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues. At LeaseTrack, we believe diversity enhances problem-solving and sparks creativity. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience closely aligns with our needs. Equal Opportunity Employer: LeaseTrack is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Salary Range: $35,00-$39,000#LI-DT1#LI-OnsiteClick here for some insight into our culture!