Mailroom Associate - City of New York : Job Details

Job Description

IMPORTANT NOTE: ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR PROOF OF FILING FOR THE NYC BRIDGE EXAM WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Treasury and Payment Services Division is responsible for overseeing all City payment websites, the payment processing of tax returns, property recording forms, parking violation programs, and the collection of delinquent accounts, and oversees the agencys management of the Citys cash balances and its relationships with banking institutions. Treasury and Payment Services is also responsible for collecting outstanding violations issued by City agencies and adjudicated by the Environmental Control Board.

Payments, Billing, and Refunds is responsible for processing payments for property taxes and property-related charges, business and excise taxes, and parking and camera violations. The division is responsible for communicating amounts due, maintaining the quality of departmental records, and providing customer service to individuals seeking information on making payments or receiving refunds. Payments, Billing, and Refunds performs account adjustments and responds to refund inquiries from the public.

The Payments Billing & Refunds Division (PBR) is seeking a Clerical Associate Level 03 to work on general clerical support and serve as the unit's mail clerk. The Clerical Associate will be responsible for maintaining an efficient and organized mailing system in addition to the duties listed below:

- Intake, sort and organize all incoming and outgoing mail into trays and bins for in-office, interoffice and outgoing mail.

- Ensure mail is directed to the appropriate individual/division/Agency in a timely manner.

- Process/sort outgoing U.S. Mail such as First Class, Certified, Registered, and Carrier services. Affix metered postage using postal machines, fill out delivery slips and pack materials to limit chance of damage to inside materials.

- Maintain logs and periodically report on all incoming and outgoing mail pieces.

- Respond to mail-related inquiries from staff.

- Deliver urgent mail or other parcels to DOF mailroom for fast processing.

- Deliver check payments for ECB Violations and Property Tax Payment Agreements to the Manhattan Business Center for deposit.

- As needed, performs clerical work in property tax, business tax, and parking violation areas by checking payment records, furnishing information, and preparing reports.

Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.