Job Location : New York,NY, USA
Daily tasks and responsibilities include, but are not limited to the following:
* Demonstrate flexibility in satisfying customer demands which include shipping and receiving, mail services, and records
* Provide the highest level of prompt and friendly customer service
* Monitor and ensure well-maintained tidiness in office workstations, break areas, and other office space
* Maintain all logs and reporting documentation in a timely manner
* Ensure inventory of shipping supplies is up to date; replenished with adequate quantities in a timely manner
* Receiving package deliveries and preparing outgoing package shipments (courier, UPS, DHL, and FedEx)
* Receiving material shipments and re-stocking, ensuring the storage spaces are maintained orderly
* Lifting heavy boxes, files, or paper when needed
* Take directions from supervisor or site manager
* Participate in cross-training in print and tax processing support
* Provide backfill as needed
* Availability for overtime during busy season
QUALIFICATIONS:
* 2+ years of customer service experience
* High school diploma or equivalent (GED)
* Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.)
* Excellent verbal and written communication skills
REQUIREMENTS
* Strong organizational skills, attention to details
* Ability to work with minimal supervision
* Ability to run a variety of tasks while fostering teamwork
* Ability to learn various programs and applications
* Ability to lift up to 55 lbs.
* Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
* Accountability to meet the employer's attendance policy
* Ability to take and follow directions
* Professional presence
The pay range for this position starts at $17/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.