Mailroom Coordinator - Versant Health : Job Details

Posted Thursday, December 21, 2023 at 5:00 AM | Expired Saturday, June 1, 2024 at 3:59 AM

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving millions of our clients' members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.

As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.

See how you can make a difference with the support of strong leadership and a team environment.

See Everything, Be Anything.

What are we looking for?

The purpose of the Mailroom Coordinator is to support all incoming mail processes, including data entry or returned mail and scanning of documents into the appropriate systems and queues. They are responsible to triage any errors or issues with mail received or during the scanning process. Hand inserting of outgoing mail as needed. Other duties as assigned.

Where you will have an impact

• Receive and open all incoming mail
• Sort and batch all incoming mail based on form type
• Responsible for scanning and filing correspondence in their respective places while maintaining confidentiality
• Scan any incoming mail directly to the department that cannot be scanned through the scanning system
• Return any mail inappropriately received back to the sender
• Enter mail returned due to incorrect addresses into application for processing
• Complete email request box for processes outside of scanning
• Maintain spreadsheet and tracking for batched and scanned mail
• Communicate with clients and management as needed on progress of work
• Purge retained documents after retention period has ended
• Adhere to privacy and confidential and proprietary company policies and procedures (i.e., HIPAA)
• Other duties as assigned

What's necessary to do the job?

• Minimum High School Diploma or GED
• One year of office experience preferred
• One year of mailroom experience preferred
• Familiar with scanning and scanning applications preferred
• Proficiency in Microsoft Office

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

The wage range for applicants for this position is [$18.00 to $21.00].