Maintenance Coordinator - CityLife Residential : Job Details

Job Title: Maintenance Coordinator

Company: IronClad Property Services, a division of CityLife Residential

Location: Pittsburgh, PA

Our Purpose:

To create and maintain long-term relationships that build happiness, transform lives, and strengthen the community.

About Us:

IronClad Property Services is a leading full-service property management company overseeing 1,000+ residential units across Pittsburgh. Our portfolio ranges from single-family homes to multi-family and mixed-use properties. We believe in fostering an entrepreneurial, team-focused environment where an owner's mentality leads to long-term success. As we continue to grow, we're looking for motivated individuals to join our dynamic team.

Core Values:

• Let's Go!: Take initiative, stay motivated, and prioritize action over perfection.
• We Got Your Back: Support your teammates, respect others, and work together toward shared goals.
• Extreme Ownership: Take pride in your work, own your results, and embrace change.
• Red Sweater: Spread positivity, respect, and compassion in all interactions.

About the Role:

We are seeking a proactive, organized, and detail-oriented Assistant Maintenance Coordinator to support the Maintenance Project Manager. In this role, you'll play a key part in managing both administrative tasks and on-site property inspections. This position offers a unique blend of hands-on fieldwork and office-based duties, making it a great fit for someone who enjoys variety in their day-to-day work.

What You'll Do:

Maintenance Work Order Management:

• Review incoming work orders and coordinate with the Virtual Assistant to gather tenant information and troubleshoot as needed.
• Determine the appropriate course of action for each work order and schedule maintenance technicians accordingly.
• Track work orders to ensure repairs are completed in a timely manner and create work orders for corrective actions as necessary.

Turnover Project Scopes:

• Conduct move-out inspections to assess unit conditions and damages.
• Develop project scopes for unit turnovers and create work orders for the necessary repairs.
• Perform walk-throughs post-turnover to ensure all punch list items are completed.

Inspection Management:

• Attend and coordinate property inspections for Section 8 and borough-required occupancy inspections.
• Create and track work orders for any repairs resulting from inspections and ensure re-inspections are scheduled within the required time frames.

Emergency Response:

• Follow the company's on-call schedule and coordinate technicians or external vendors for emergency repairs (e.g., leaks, power outages, safety hazards).

What We're Looking For:

• 1-5 years of experience in property management, maintenance coordination, or a related field.
• Ability to work both on the computer and in the field (you'll spend time reviewing work orders but also conducting property inspections).
• Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.
• A collaborative team player with a passion for customer service and problem-solving.
• Comfort working in a role that balances administrative responsibilities with hands-on property tasks.

Compensation:

We offer a competitive salary based on experience, with opportunities for bonuses and incentivized compensation as you grow within the company. If you have an entrepreneurial mindset and a drive to help a fast-growing company achieve long-term success, this is the opportunity for you!