Maintenance Dispatcher - Crete Carrier Corporation : Job Details

For more than 50 years, Crete Carrier has valued both hard work and work-life balance. As a family owned business, we appreciate our employees and respect their contributions to our ongoing success. We offer employees STABILITY and a place to thrive in their careers. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Crete Carrier is at the heart of the transportation industry!

Communicates with all necessary parties to resolve breakdown issues, while ensuring drivers' safety.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

* Assists drivers over the phone and via other communication devices with technical questions pertaining to the breakdown or damage of equipment.

* Determines the appropriate steps to ensure both the driver and equipment are safely removed from the road, if necessary.

* Examines locations of maintenance facilities to determine which would be closest to the site of the breakdown.

* Communicates with operations department to reassign load to ensure on-time delivery.

* Obtains estimates, provides repair approvals and updates repair statuses.

* Issues payments to vendors as needed.

* Receives and carries out instructions.

* Maintains regular and predictable attendance.