Maintenance Manager - First Class Tours : Job Details

Company Description

First Class Tours in Austin, TX offers a variety of motorcoach transportation services, including casino trips, sightseeing tours, and local/national charters. With the most modern fleet in the Houston and Austin area and a focus on excellent customer service, we have professional drivers and a top safety rating.

Role Description

As the Maintenance Manager at FCT Austin, you'll lead our maintenance team to ensure the safe and efficient operation of all company-owned vehicles. This role is integral to our success, overseeing a team of mechanics, assigning and directing work, providing training, and ensuring all preventative maintenance and repairs are completed to the highest standards. You'll play a crucial part in driving operational excellence while upholding FCT's strong commitment to safety and reliability.

Essential Duties and Responsibilities

• Review and manage daily service requests, repair orders (ROs), and maintenance schedules.
• Assign tasks to maintenance staff based on skill levels and workload priorities.
• Provide guidance on repair procedures, service bulletins, technical manuals, and safe practices.
• Monitor maintenance operations to ensure safety standards, organization, and quality control.
• Communicate daily updates to operations teams, detailing completed repairs, vehicles returned to service, and outstanding issues.
• Evaluate and document staff performance, providing feedback to the Fleet Manager on strengths and areas for development.
• Utilize fleet management software (e.g., RTA) to track repairs, parts orders, and preventative maintenance intervals.
• Perform and oversee diagnostics, repairs, and preventative maintenance on vehicle systems, including: Diesel and gasoline engines; Braking systems (hydraulic and air); Electrical and wiring systems; HVAC systems; Suspension and steering; Wheels, tires, and drivetrain.
• Ensure compliance with all federal, state, and local regulations, as well as company policies.
• Maintain accurate records of inspections, repairs, and maintenance activities.
• Oversee continuing education and training for the maintenance team to stay current with industry standards and technology.
• Promote a culture of safety by enforcing the use of personal protective equipment and maintaining a clean, organized workspace.

Qualifications

• Supervisory Skills, Maintenance Management, and Equipment Maintenance expertise
• Experience in Preventive Maintenance and Maintenance & Repair
• Strong organizational and problem-solving abilities
• Excellent communication and leadership skills
• Knowledge of safety regulations and compliance
• Relevant certifications or training in maintenance management

Education / Experience

• High school diploma or equivalent required
• Technical Degree in Diesel and Industrial Technology (or similar focus) and 2 years' experience in a diesel/bus repair and maintenance environment
• If no degree, minimum 5 years' experience in a diesel/bus repair and maintenance environment
• Minimum 2 years' experience supervising staff of at least one or more

Certificates, Licenses, Registrations

• Class C Driver License is required
• Class A or B California driver's license with a passenger endorsement and air brakes, or able to obtain
• MACS (Mobile Air Conditioning Society) Section 609 certification, or able to obtain
• Forklift certified to operate a sit-down forklift and scissor lift, or able to obtain

Compensation: $80,000+

Benefits:

• Paid Time Off (Start Accruing Immediately)
• Health Insurance (Eligibility the 1st of the month after 30 days of employment)
• Medical - Great rate at only $62 per pay period for single coverage (eligible 1st of the month after 30 day of employment)
• Dental
• Vision
• STD/LTD
• Legal Shield
• Critical Illness
• Pet Insurance
• $25,000 Life Insurance Policy
• 401K retirement plan with dollar for dollar match up to 4% (Vested Immediately)