Maintenance Technician 3 - Plumbing - Rockford Park District : Job Details

DescriptionTitleMaintenance Technician 3 - PlumbingDepartmentOperations MaintenanceStatusFull TimeOffice LocationSinnissippi Maintenance ShopReports ToMaintenance Supervisor - Plumbing & HVAC Grade LevelS5FLSA StatusNon-ExemptPosition DescriptionResponsible for identifying and performing repairs on building structures, mechanical systems, water and sewer systems, gas lines, irrigation systems, pressure vessels, equipment, pool facilities, and general recreation equipment to ensure safe and efficient operations.ROCKFORD PARK DISTRICT VISION, MISSION AND LEADERSHIP BY VALUESAgency VisionTo be the best urban parks and recreation system in North America, as measured by national standards and the citizens we serve.Agency MissionThe Rockford Park District is in business to help people enjoy life by providing a quality park and recreation system.Vision & Planning SystemThe District aligns itself and all its resources to achieve its purpose, vision, mission, and priorities. This successfully drives the strategic plan, operational plans, and performance goals.Policy Management & Operations SystemEvery team member serves as an active contributor in the development of the team's operational plan; develops job strategies and plans that support the team's operational goals; identifies timetables for completion; plans daily work activities in an organized manner ensuring effective utilization of time and resources in the completion of job tasks.Leadership by Values SystemLeadership by Values can only be achieved if all team members believe in and live by these shared values: accountability, integrity, passion, agility, relationship oriented, results driven, service oriented, respectful, and innovative. While all team members share these essential values, our culture is enriched by and welcomes the diverse supporting values of its team members.Diversity, Equity, Inclusion and Belonging StatementThe Rockford Park District is committed and accountable to being a place where everyone is invited and belongs, as demonstrated by being an inviting, equitable, and inclusive environment, respectful of all people, embracing diversity, creating accessibility and valuing all team members, partners and community members for their unique experiences and backgrounds. RELATIONSHIPS TO RESULTS CULTUREDefinitionSustained by long-term, positive, exceptional relationships with stakeholders and team members as our hallmark of success. ONE TEAM, ONE GOAL COMMITMENTDefinitionTo work together to achieve the mission, vision, and shared values of the Rockford Park District.ConnectednessDepartments are truly interconnected to support the mission and vision of the Rockford Park District. ESSENTIAL FUNCTIONS include the following. Other duties may be assignedLeadership by Values

• Establish and maintain a high level of citizen confidence.
• Establish and maintain exceptional relationships with all internal team members and external stakeholders.
• Create a work atmosphere that is safe, healthy, secure, and is conscious of work-life balance as well as the Park District's goals.
• Ensures a welcoming culture that cultivates inclusivity, equity, diversity and belonging for all people and aspects of our organization.

Inspection/Maintenance

• Identify, implement, and maintain systems for accountability and record keeping.
• Perform repairs and maintenance on structural and mechanical systems, including water, sewer, stormwater systems, pressure vessels (chemical testing, record readings), and general recreation equipment.
• Conduct daily testing and maintenance of the steam heating system at Webbs Norman Center.
• Install, repair, and maintain plumbing fixtures and irrigation systems, ensuring compliance with ADA and other regulatory requirements.
• Perform preventive maintenance on small tools and equipment, and source repair parts for unique plumbing systems across district facilities.
• Monitor contractor performance to ensure work quality, progress, and adherence to schedules.
• Coordinate with inspectors on pressure vessel compliance and testing.
• Complete seasonal start-up, shutdown, and winterization of district irrigation systems, outdoor drinking fountains, and restrooms.
• Troubleshoot and perform technical repairs on pool systems, ensuring compliance with state and local regulations.
• Other duties as assigned.

Operational Excellence

• Ensure all plumbing work is performed safely and efficiently, adhering to established safety standards and effective equipment utilization.
• Maintain comprehensive knowledge of departmental safety procedures and protocols; participate in ongoing safety training and in-service programs to support continuous development.
• Accurately maintain service records for mechanical and structural systems, ensuring compliance with all relevant codes and standards.
• Prepare detailed bid specifications for plumbing-related equipment and provide recommendations for pumps, motors, and other components based on system performance evaluations.
• Contribute to the preparation and execution of the annual budget, focusing on plumbing maintenance needs, equipment upgrades, and resource allocation.
• Establish clear priorities and schedules for plumbing maintenance tasks, coordinating with assigned operations maintenance staff to optimize workflow and ensure timely completion of work orders.
• Collaborate with other maintenance teams and departments to enhance overall operational efficiency and support capital improvement projects.
• Monitor and evaluate the effectiveness of maintenance programs, making recommendations for improvements to enhance service delivery and operational excellence.

Customer Satisfaction

• Provide excellent customer service to patrons, guests, and District employees by addressing their needs promptly and professionally.
• Ensure a positive experience by demonstrating strong service skills, knowledge, and attention to detail in all interactions.
• Resolve customer issues quickly and effectively to guarantee satisfaction.
• Actively seek customer feedback to improve plumbing services and operations.
• Communicate service updates and maintenance schedules to keep customers informed.

Teamwork

• Work collaboratively with colleagues to achieve team goals and support one another.
• Take on additional responsibilities as needed to help the department succeed.
• Be flexible with work schedules to meet changing priorities.
• Support program staff by sharing knowledge and assisting with their needs.
• Participate in team meetings to discuss ideas and address challenges together.

Compliance

• Maintains a working knowledge of department safety procedures.
• Attend safety training programs and educational in-service trainings as required.
• Supports Risk Management plan of the District and assist in the continuing development of safety needs
• Follows OSHA , IDOL, and Rockford Park District policies and procedures for a Safe Work environment of staff, patrons, and guest of the District

RequirementsEducation/ExperienceHigh School Diploma and 1 plus years of technical or college level courses in related field and 3 to 5 years of experience in related field.Critical Skills, Knowledge, and AbilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Must have comprehensive knowledge of building maintenance practices and procedures.
• Must have in-depth knowledge of structural systems, including their components and maintenance requirements.
• Possess advanced skills in plumbing and irrigation, as well as aquatic facility maintenance.
• Must have knowledge of pressure vessel operations, including safety standards and regulatory compliance.
• Must be familiar with carpentry and construction techniques and be able to perform basic repairs and installations.
• Must have basic knowledge of HVAC systems and their functions.
• Must demonstrate effective communication skills, both verbal and written, to interact positively with staff, patrons, and external partners.
• Must exhibit above-average problem-solving skills and the ability to troubleshoot and resolve maintenance issues efficiently.
• Must have or be able to obtain a Certified Pool Operator (CPO) license within 6 months of hire.
• Must be willing to participate in seasonal snow removal operations as needed.
• Must possess a valid driver's license to operate district vehicles and equipment.

Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Heavy work:

• • Exerting up to 100 pounds of force occasionally
  • Exerting up to 50 pounds of force frequently
  • Exerting up to 20 pounds of force constantly to move objects.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Significant environmental factors are applicable to this position. While performing the duties of this job, the employee is frequently exposed to dirt, noise, temperature extremes, dampness, vibrations, and equipment hazards. The noise level in the work environment is usually loud. Early morning, evening, weekend and holiday work will be required.