Managed Account Administrator - FedEx : Job Details

To manage and expand our relationship with one major global customer w/ potential of providing FTN t&b with annual revenue of $500.000 And over. Create extraordinary customer satisfaction by taking the customer's perspective, anticipating customer needs and focusing internal (FTN t&b) and external resources to provide unique, totally satisfying service. Make FTN t&b the customer's valued partner in achieving the customer's business goals. Position is responsible for the management of one or more major accounts with revenue totaling a minimum of $500,000. Develops and maintains a strong business relationship with customer's management and collaborates with FTN sr. Managers & executives to form a relationship with customer's executive management, as well as with front line personnel in the various operating divisions and subsidiaries, to provide and ensure a high level of customer service. Ensures that profitability of the account grows dramatically by expanding current services and addi...Administrator, Account, Customer Service, Transportation, Brokerage, Operations, Business Services