Manager, IT ERP - MGMA-ACMPE : Job Details

Job DetailsJob Location MGMA Corporate Headquarters - Englewood, CO Position Type Full Time Salary Range $100,310.00 - $130,000.00 Salary DescriptionGeneral Purpose: The Manager, Information Technology (IT( Enterprise Resource Planning (ERP) is responsible for managing IT enterprise resources and planning for the entire organization, including data collection and warehousing, customer relationship management (CRM) customization (Dynamics 365), reporting, backend integrations (including marketing automation), and overall back-end business support. Essential Functions:

• Plans, manages, and executes organization-wide IT enterprise and business support projects.
• Manages the development of procedures to ensure the integrity of enterprise technical resources, reporting, and databases.
• Ensures external/internal regulations and policies governing data management are met, including regulations concerning security, audit and privacy.
• Manages the troubleshooting of application software and database problems on a timely basis.
• Works with end-users to analyze, design, construct, and implement small applications in support of regular business operations, documents applications and provides cross-functional training as needed.
• Works with end users on all functional modules to translate business needs/requirements for upgrades and enhancements and assists in development of training materials.
• Acts as liaison between stakeholders and IT staff for resource allocation and completion of interdepartmental projects.
• Works with business stakeholders to define and create internal business intelligence reporting through SQL Server Reporting Services (SSRS) and PowerBI platforms and translates existing reports to new technologies to maintain consistency with historic reporting.
• Maintains timelines for project completion, including meeting intermediate timelines for multiple projects, and ensures all new projects are completed, tested, and deployed according to timelines.
• Works with project leads to perform testing, and complete testing to ensure minimal bugs in production releases.
• Manages comprehensive quality assurance (QA) across a variety of electronic platforms.
• Works with the IT Director to develop action plans for the coordination of available resources (MGMA staff, MGMA members, outside contractors, and temporary personnel).
• Responds to new and unplanned initiatives required to fulfill MGMA Strategic Plans.
• Fosters an environment where IT staff can work across teams to deliver analytics, tools, and resources for data access necessary to support business needs and decision-making processes.
• Other duties as required and necessary to ensure the success of the organization.

Supervisory duties:

• Directly manages IT staff in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning and directing work including goal and direction setting, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Working environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is generally performed in an indoor, professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers.
• May need to travel on occasion on behalf of the organization to attend meetings, conferences and learning opportunities.
• Regular, predictable attendance is required.

Physical Activities:

• The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business:
• Ability to read, write, edit
• Ability to converse, discuss, convey
• Also includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research.
• While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities:
• Ability to perceive, identify, recognize
• Ability to detect, determine, discern, judge
• Ability to assess, estimate, compare
• This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc. While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities:
• Ability to operate PC/keyboard and other office productivity equipment
• Ability to position self to traverse/navigate around typical office setting
• Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10 lbs.

QualificationsKnowledge, skills and abilities:

• Ability to consistently promote, support, work, and act in a manner in support of MGMAs mission, vision and values.
• Strong operational background, excellent client and project management skills, proven ability to contribute to leading a team, and ability to lead projects and teams.
• Ability to facilitate effective communications, building productive working relationships both internally and externally, engaging people in participative planning and customizing the communication method for the individual and the situation.
• Strong experience with understanding business needs and documenting requirements to aid in the process of backend technical solution and feature development.
• Subject matter expert for entire suite of backend enterprise resources, software, and data reporting and collection.
• Strong experience with using standard and agile life-cycle methodologies.
• Project management experience relevant to implementing IT projects, leading project teams, and managing custom integration projects.
• Ability to manage a dynamic staff and work collaboratively in a fast-paced environment.
• Experience in data management and reporting, CRM (Dynamics 365), software implementation and integration, and a variety of business systems.
• Ability to think analytically and evaluate user needs to create the highest quality solutions and resources.
• Strong communication and problem-solving skills required for organization-wide project facilitation and management.
• Excellent analytical skills and strong quantitative skills.

Education:

• Bachelor's degree in Management Information Systems (MIS), Computer Science, Mathematics, Marketing, IT, or related field is required.

Experience:

• Five (5) of more years of experience developing enterprise-wide solutions and managing technical projects required.
• Four (4) or more years of experience developing and/or using business intelligence reports is required.
• Understanding of relational databases, strong excel skills, SQL experience is preferred.
• At least one (1) year as a supervisor or team lead is preferred.

An equivalent combination of education and experience may be substituted on a year for year basis. Additional Requirements/Licenses/Certifications:

• Must have reliable transportation.
• MGMA does not engage in immigration and visa sponsorship.
• Must live in Denver or the surrounding areas and be able to commute to the corporate office as requested.