Manager, Learning & Development - SkillSource Learning Partners : Job Details

MUST BE LOCAL TO SAN FRANCISCO AREA AND WILLING TO BE IN OFFICE 3-4 DAYS PER WEEK-NO SPONSORSHIP AVAILABLE

About the role:

Reporting to the VP, Internal Talent, this role will support the onboarding, learning & development, and talent management of a global workforce of 250+ employees across four countries and six offices. You will build on a strong foundation to uplevel and scale our existing learning programs and talent management processes, with the opportunity to be innovative and creative about how to grow our talent internally.

Responsibilities:

● Onboarding

Revamp the existing onboarding program to scale as we grow, delivering an exceptional experience for new hires and accelerating their integration into our culture and team

○ Facilitate onboarding sessions with new hires and serve as a resource to new hires in their first 90 days

○ Provide best practices on functional onboarding to ensure a consistent experience across teams

● Learning & Development

○ Contribute to the design/development and manage implementation of learning & development initiatives, including but not limited to:

■ Comprehensive learning needs assessment to identify skill gaps and development opportunities across the organization

■ Company-wide and team-level learning opportunities

■ Tiered leadership development programs and resources for new managers through senior leaders

■ Internal emerging investor training program in partnership with investors

○ Partner with the Employee Engagement, Communications & DEI Manager on communications and DEI-related learning opportunities

○ Manage external relationships with vendors, consultants, and coaches

○ Evaluate the effectiveness and ROI of learning programs and contribute to the L&D roadmap ○ Manage all logistics and administration of learning programs

● Performance Management

○ Manage the mid-year and year-end performance management process, including developing guidance/resources and administering the performance management system (Culture Amp)

○ Contribute to the performance management roadmap to introduce and build new capabilities over time (e.g., goal setting, anytime feedback, development plans)

○ Keep abreast of talent trends, best practices, and benchmarks to advance thinking around learning and talent management solutions

Qualifications:

● Bachelor's degree or equivalent certifications

● 6-8+ years of progressive experience in learning & development in a global organization; performance management experience preferred

● Digital/e-learning development skills a plus

● Excellent written and oral communication skills with demonstrated presentation and facilitation skills

● Ability to collaborate effectively across departments and levels of the organization

● Strong project management skills with the ability to drive results in a fast-paced environment ● Self-starter that takes initiative, high standard of excellence for personal performance

● High intellect and curiosity, creativity in approach and thinking

● Proactive problem-solving skills with the ability to exercise judgment and shape ambiguity

● Three-four days per week in the office with periodic travel to office locations