Manager, Merchandising Operations - HBC : Job Details

Company DescriptionHudson'sBay Corp (HBC) is in India! Our corporate office in Bangalore is home to teamsfocused on Finance & Accounting, Technology, Merchandising and sharedservices. The teams in the India office play an integral role in supporting HBC'sstrategic plan and are key to expanding HBC's capabilities and supportfunctions across the business. With their depth of knowledge and richexperience, our HBC India associates are expanding the company's globalfootprint and further establish HBC as a truly global retailer.Hudson'sBay Company is one of the fastest-growing department store retailers in theworld. In North America, HBC's leadingbanners include Hudson's Bay, Saks Fifth Avenue, Gilt, SaksOFF 5TH, Find @ and Home Outfitters. In Europe, HBC'sbanners include GALERIA Kaufhof (the largest department store group inGermany), Galeria INNO (Belgium's only department store group), and Sportarena.At HBC we are a company of adventurers who explore uncharted territory,challenge convention, and work with imagination and funReporting Relationships: TheManager, Merchandise Operations will directly report to the Director,Merchandise Operations.Major ResponsibilitiesTheManager, Merchandise Operations is primarily responsible for being the firstpoint of contact with North American Leads. They will also be accountable formanaging the initial stages of training and transition of MO Leads offshore andthen continue to be the strategic and functional manager for the MO team. Theywill oversee the performance and development of the Merchandise Operations teamas well as manage the tactical functions of the team. The Manager MerchandiseOperations partners with the Buying Team to measure demand (e.g., for purchaseorder entry, item set-ups, and price changes), and dispatches MerchandiseAdministrators to that work in a balanced way. The Manager MO also overseesquality control for off-shore work and helps Merchandise Administrators problemsolve on issues/flag issues appropriately to the on-shore Buying Team as needed

• Primarypoint of contact between onshore and offshore MO team leads
• As assenior advisor to the MO Leads for day to day functioning of the team includingtraining and performance management
• Communicatewith buying offices to measure demand for Merchandise Administrators' work(e.g., number of orders, number of items to be set-up, amount of price changes,etc.)
• Dispatchand balance demand coming in from on-shore Buying Team amongst MerchandiseAdministrators
• Asissues arise, help Merchandise Administrators as well as MO leads problem solveissues and flag as appropriate to on-shore team
• Conductsemi-annual performance reviews
• Train,motivate and develop team to ensure effective performance and growth
• Overseeimplementation of new systems, process upgrades, etc. as needed

Personal CharacteristicsThesuccessful candidate must be a proactive self-starter with a dynamic andresilient nature able to work and lead in a fast-paced. He/she will possessaverage communication and interpersonal skills in order to engage withstakeholders across the business and provide critical input to business teams.This individual will have a demonstrated ability to manage multiple prioritiessimultaneously with strict adherence to deadlines and routine problem solvingand willingness to learn.Professional Qualifications

• Minimum6 to 10 years of total experience
• Relevantexperience of 3 to 4 years preferably in a Retail environment
• Minimum2 years' experience managing and coordinating large teams
• Strongcomputer skills including MS Word and Excel
• Strongwritten and oral communication skills
• Senseof urgency, flexibility and ability to multi-task would be desirable traits
• Detailoriented with good organizational and clerical skills

Educational CredentialsUniversityor college degree or commensurate retail experienceOffice HoursShifts can vary based onorganizational needsNOTE: HBC welcomes allapplicants for this position, however, only those selected for an interviewwill be contacted