Manager Social Commerce - Laura Mercier Cosmetics and ReVive Skincare : Job Details

About Us

Orveon is a new kind of beauty company launched in December 2021 when we acquired our three iconic brands - bareMinerals, BUXOM, and Laura Mercier. Operating in 40+ countries, we're a truly global business. Our headquarters are in New York, with additional locations in major cities worldwide.

We love our brands and are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact.

People here are passionate, entrepreneurial and most of all, bold. This is an inspirational group of talented, silo-busting, confident and humble people, working together to build something better. We are looking for the best talent to join us on that journey. We believe we can accomplish more when we #Face Forward Together!

Job Summary:

We are seeking a skilled and proactive eCommerce Manager focused on social commerce to drive sales and customer engagement across social shopping platforms, including the Shop App, Collabs, TikTok Shop, Flip, and Facebook/Instagram. This role involves managing the marketing and merchandising strategies tailored for social commerce and ensuring a seamless customer experience. This role will support the Bare Minerals and Laura Mercier brands, reporting into the Director of Ecommerce (Laura Mercier).

Primary Duties & Responsibilities:

Marketing and Merchandising

* Develop and execute marketing plans to promote products and drive sales on social commerce platforms, including the Shop App, Flip, TikTok Shop, and Facebook/Instagram.

* Collaborate with the creative and marketing teams to ensure consistent brand messaging across social channels.

* Maintain a social shopping marketing calendar and manage timelines for promotions, launches, and special events.

Revenue Growth

* Develop strategies to grow affiliate and social commerce revenue, identifying new opportunities and optimizing existing channels to maximize sales.

* Monitor affiliate performance metrics and implement campaigns to increase affiliate engagement and conversion rates.

Product Listing Management

* Create and optimize product listings tailored for each social shopping platform, ensuring accurate product descriptions, visuals, and SEO-friendly tags.

* Regularly update product information, including pricing, availability, and special promotions.

Order and Customer Experience Management

* Troubleshoot product and order errors, coordinating with internal teams to ensure timely resolutions.

* Work closely with the Customer Service (CS) team to handle customer inquiries related to social commerce.

Influencer and Affiliate Collaboration

* Partner with the Consumer Engagement (CE) and influencer teams to seed products to affiliates and influencers for reviews, creating brand advocacy and driving conversions.

* Monitor influencer collaborations to assess effectiveness and optimize strategies for product seeding.

Key Stakeholders

This role will sit within the Digital team and involve close partnership with Customer Service, Site Merchandising, Marketing, Creative and Consumer Engagement.

Qualifications

* Proven experience in eCommerce, with a focus on social commerce channels (Shop App, TikTok Shop, FB/IG, etc.).

* Strong project management skills with the ability to maintain a detailed marketing calendar and manage multiple campaigns simultaneously.

* Proficiency in product listing management and knowledge of SEO best practices for social commerce.

* Experience collaborating with influencers, affiliates, and customer experience teams to enhance brand reach and credibility.

* Analytical mindset, with the ability to track and report on social commerce KPIs and optimize based on performance insights.

* Excellent communication and collaboration skills.

What Orveon offers you:

You are a creator of Orveon's success and your own. This is a rare opportunity to share your voice, accelerate your career, drive innovation and fostering growth. We're a human sized company so your work will have a big impact on the organization. We invest in the well-being of our Orveoners - both personally and professionally and provide tailored benefits to support all of you, such as:

* Hybrid First Model 2-3 days per week in office, balancing virtual and face-to-face interactions.

* Work From Anywhere -?Freedom to work three (3) weeks annually from the lo-cation of your choice.

* Complimentary Products -?Free and discounted products on new releases and fan-favorites.

* Professional Development -?Exposure to senior leadership, learning and development programs, and career advancement opportunities.

* Community Engagement -?Volunteer opportunities in the communities in which we live and work.

US-Only:

* Health & Wellbeing Perks -?Comprehensive medical, dental, vision, and lifestyle benefits.

* Time-Off -?Generous PTO, 14 company-paid holidays, parental leave, and flexible Summer Fridays.

* 401(k) -?Retirement plan through a 401(k) with 100% match on the first 4% contribution.

Other things to know!

* Pay Transparency - One of our values is Stark Honesty and the following represents a good faith estimate of the compensation range for this position.

At Orveon Global, we carefully consider a wide range of non-discriminatory factors when deter-mining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.

The pay range for this position is $98,000-$130,500. Supplemented with all the amazing benefits above for full-time employees!

* Opportunities and Accommodations - Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. Find out more on our careers page.

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Orveon Global Recruiters/HR. Please confirm that the person you are working with has an @orveonglobal.com email address. Additionally, Orveon Global does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit the Orveon Global Careers Site at to verify the posting and apply though our secure online portal.