Manager - Software Engineering & Cloud Platform - Amadeus : Job Details

Job Title: Manager - Software Engineering & Cloud Platform

You probably think that working for an online travel agency that manages hundreds of millions of bookings per year or working for an airline that operates hundreds of thousands of flights per year must bring their fair share of challenges. If so, just try to realize the scalability, performance, resiliency, and geographical distribution challenges that are behind the system that powers 150 airlines, hundreds of websites, tens of airports, and thousands of hotel properties. Just one fact to illustrate: In peak times, we process more than 17,000 transactions per second (1 billion+ transactions per day) at an average system response time of less than 0.3 seconds.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting?

Are you ready to make an impact across the world? Great, then join us! Let's shape the future of travel together.

Software engineering challenges at the core of a software-defined network

AMADEUS has drastically evolved the network architecture with the move to the cloud, enabling a fully decentralized, more efficient operating model, with better segmentation and enhanced security. Today, hundreds of network devices (Palo Alto, NSGs, Kubernetes Policies), deployed all around the world, are managed automatically and independently with a powerful abstraction layer, the AUD, that captures and interprets user intent defined as code and compiles it into optimized device-specific rules and configuration.

With circa 3 million links currently deployed in the Cloud and almost a hundred daily user-defined connectivity changes, the AUD is a production system with not only extremely high expectations in terms of reliability and performance but also in regards to user and developer experience. The functional evolution of the product is planned in close agreement with the changes on the Network, Infrastructure, and Platform HLD but, given the transversal nature of the network and the large customer pool, the team interacts with and gathers requirements from almost every business unit in Amadeus.

The AUD has been implemented with distributed, cloud-native architecture and, even though it's designed and tailored to cover the needs of Amadeus today, the group aspires to create an open standard for managing connectivity in the cloud, with a modular, extensible approach that serves the purpose of Amadeus but also of the general public.

The team in charge of the AUD Core operates as an agile team in the Infrastructure Train (SAFe ART) and is empowered to take decisions autonomously with the support of the Train Leads, Line Organization, and Sponsors. At Amadeus, we value diversity, collaboration, and innovation. As the leader of the AUD Core team, you will work with members from different backgrounds and cross-functional expertise (software development, network engineering, quality assurance, product management) who are based in different sites (NCE, BLR, ERD, BHO).

Main Accountabilities:

• Accountable for performance and development of individuals and a medium-sized, cross-functional team.
• Influences the resource, budget, and policy planning and sets concrete development plans for the team members.
• Has a mid/long-term vision of the activity and the business, influencing the department's strategy based on a broad understanding of the environment.
• Drives and facilitates complex decision-making and innovation processes.
• Works with a high level of autonomy, based on management directions, escalating issues only when necessary.
• Coordinates efforts to diagnose and recover major incidents or escalations.
• Works closely with the team to ensure high technical standards in the design, implementation, and operation of solutions.

Qualifications:

• Bachelor's, Master's degree, or PhD in Computer Science or related field.

Experience and Skills:

• Strong influential and people management skills. A servant leader, who empowers the individual contributors and supports the agile organization.
• Excellent communication skills.
• Experience in designing and building distributed systems, ideally with cloud-native architecture.
• Experience in lean methodology and practices applied to software development. Ideally has built and maintained delivery pipelines.
• Experience in operating critical services.
• Min. 3 years of experience in software development in one or more programming languages (C++, Java, Python, Go, Rust).
• Min. 3 years of experience in leading technically a project, cross-functional team, or group, being accountable for planning, executing, and supervising the execution, direct reports development, performance discussions, and disciplinary management in a large international environment.
• Deep knowledge of lean mindset and practices applied to software engineering.
• Solid experience in a similar job or relevant long-term experience in a project management role.
• Knowledge of network engineering in the cloud and/or hybrid environments is advantageous.
• Excellent English language skills.

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.