Manufacturer Program Specialist - Noble Health Services : Job Details

Responsible for all aspects related to management of hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment. Responsibilities Provide direct support and serve as primary point of contact for pharma partners and patients on relevant products. Follow customized patient support service models and programs to meet and exceed client expectations. Follow established protocol and non-standard service models to provide the highest quality of services to patients. Responsible for calling patients pursuant to established Fee for service arrangements and performing necessary interventions. Responsible for assisting in the creation and implementation of new Manufacturer Programs. Responsible to work with Audit and Compliance leadership to ensure operational excellence at all potential times. Responsible for accurate selecting billing and shipping methods for incoming patient orders and setting up delivery of patient order...Specialist, Program, Pharmacy Technician, Customer Service, Healthcare, Patient, Skills