Manufacturing Customer Service (Mayville) - Metalcraft of Mayfield : Job Details

Reporting to the VP of Purchasing for Scag Power Equipment in our Mayville Office, this position will be working with customers, distributors and dealers, as well as maintaining additional documents. Responsibilities Hours: 8 am to 4:30 pm, Mayville Location. Answering and directing three Scag main lines. Assist with distributor and dealer inquires / requests. Order Entry and maintenance. EDI - Assist distributors with order errors, miss-shipments, lost freight, etc. Liaison between MOM and third party warehouse. Releasing and assisting in changes for orders to third party warehouse. Work with customer brokers for set up and necessary documentation for export shipments. Assist with all inquiries from distributors and dealers. Pricing. Work with production personnel to maintain crate reporting. Overview payments for third party warehouse. Work with purchasing and production control with expediting parts. Assist Service personnel with misc. tasks as needed. Complete all Scag University c...Customer Service, Manufacturing, Service, Retail, Customer