Description Primary Purpose of Position: This position will lead quality projects engaging plant operations, and suppliers leveraging problem-solving techniques to improve and sustain plant quality performance metrics. As a key driver of quality improvements within the site, this role has a direct impact on the business and customers with a top loss focus for improvement. Organizational Relationship: This position reports directly to the Senior Quality Assurance Manager. Supervision Responsibilities: This role will have direct supervision of approximately 10 quality technicians. Essential Functions and Responsibilities:
- Lead quality improvement projects around scrap, customer complaints, plant and supplier nonconforming material.
- Manage corrective/preventive action items.
- Support the development and implementation of a quality management system.
- Manage supplier SCAR process and drive improvement in current program.
- Support reviews on quality performance metrics identifying and driving improvements with the use of data analytics and problem-solving tools
- Participate in quality performance and project status reviews of quality projects
- Assist in validation of the implementation of corrective actions across our value stream when needed, to assess the effectiveness of improvements
- Support deployment of risk mitigation activities to identify proactively and address potential quality risks
- Monitor operational metrics, and customer/supplier performance promptly to address potential issues.
- Develops Process Monitoring Systems by identifying critical process steps applying methods to reduce process variation that reduce or eliminate the cause of defects.
- Advocate for change as we formalize a quality management system impacting plant departments such as Maintenance, Process Engineering, Tooling & Production.
Requirements Knowledge, Skills, and Abilities
- Root cause analysis, FMEA, MSA, SPC
- Data based decision making
- Proficient use of MS Office, emphasis on excel
- Advocate for change
- Continuous improvement mindset
- Customer-facing interaction related to quality
- Quality management system elements & implementation
Education and Experience
- BS in Engineering or other closely related technical field
- Minimum 4 years of experience in a Quality Engineer role in a fast-paced manufacturing environment
- Knowledge of ISO 9001:2015 &/or IATF 1694
- Injection molding experience preferred
- Six-sigma certification or ASQ certification a plus
Physical Requirements • Ability to stand, sit • Ability to lift 25 lbs. Working Conditions • Climate controlled environment • Position is M-F less than 5% overnight travel