Job Location : Whitakers,NC, USA
**DESCRIPTION**
**Job Summary:**
The Shop Operations Team Manager is responsible for overseeing the daily performance of production associates within an assembly manufacturing environment. This role involves actively engaging in problem-solving techniques to drive continuous improvement in safety, quality, and performance metrics. The manager will conduct mid-year and full-year talent reviews for direct reports, ensuring that team members receive constructive feedback and development opportunities. Effective communication is essential, as the manager will collaborate with peers, leaders, and direct reports to foster a cohesive and productive work environment. Through strong leadership and a commitment to operational excellence, the Shop Operations Team Manager plays a crucial role in achieving organizational goals.
**In this role you will make an impact in the following ways:**
+ **Team Management:** Supervise daily activities of the production team, ensuring all members are engaged and productive.
+ **Housekeeping:** Maintain a clean and safe working environment, adhering to company standards and safety regulations.
+ **Production Targets:** Monitor and meet production goals, adjusting workflows as necessary to optimize output.
+ **Cross-Functional Collaboration:** Work with other departments to identify opportunities for improving operational efficiency and safety.
+ **Project Leadership:** Serve as the group lead on various projects and work assignments, ensuring timely completion and adherence to quality standards.
+ **Guidance and Feedback:** Provide constructive feedback and guidance to team members, helping them achieve their tasks and goals.
+ **Expectation Setting:** Clearly communicate expectations and responsibilities to team members, fostering accountability and performance.
+ **Coaching and Mentoring:** Actively coach and mentor team members to develop their skills and enhance team performance.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
**Builds Effective Teams:**
+ Demonstrates the ability to create strong, cohesive teams that leverage diverse skills and perspectives to achieve common goals.
**Collaborates:**
+ Proven track record of building partnerships and working collaboratively with others to meet shared objectives, fostering a spirit of teamwork.
**Communicates Effectively:**
+ Skilled in developing and delivering multi-channel communications that address the unique needs of various audiences, ensuring clarity and understanding.
**Decision Quality:**
+ Capable of making timely and informed decisions that drive the organization forward, balancing short-term needs with long-term goals.
**Develops Talent:**
+ Committed to mentoring and developing team members to help them achieve their career aspirations while aligning with organizational objectives.
**Directs Work:**
+ Provides clear direction and delegates tasks effectively, removing obstacles to ensure efficient workflow and productivity.
**Drives Engagement:**
+ Creates an inspiring work environment that motivates team members to perform at their best and contribute to the organization's success.
**Drives Results:**
+ Consistently achieves high-quality results, even in challenging situations, demonstrating resilience and determination.
**Manages Conflict:**
+ Effectively addresses and resolves conflicts with minimal disruption, promoting a harmonious workplace.
**Health and Safety Fundamentals:**
+ Champions proactive health and safety practices, actively participating in initiatives to foster a culture of safety and contribute to an injury-free workplace.
**Health, Safety, and Environment Incident Investigation and Root Cause Analysis:**
+ Conducts thorough, evidence-based investigations of HSE incidents, ensuring accurate root cause analysis and implementing corrective actions to prevent recurrence.
**Continuous Process Improvement:**
+ Identifies opportunities for process enhancements and applies improvement methodologies to reduce costs and improve quality in manufacturing processes.
**Values Differences:**
+ Recognizes and appreciates the value of diverse perspectives and cultures, fostering an inclusive environment that enhances team performance. **Education, Licenses, Certifications:** College, university or equivalent degree required, or equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. **Experience:** Supervisory experience preferred.
**QUALIFICATIONS**
+ Manages the day to day performance of production associates in a assembly manufacturing environment.
+ Engages in problem solving techniques to drive continuous improvement for safety, quality, and performance requirements.
+ Completes mid-year and full-year talent reviews for direct reports.
+ Able to communicate effectively to peers, leaders, and direct reports.
**Job** Manufacturing
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Exempt - Experienced
**ReqID** 2407334
**Relocation Package** Yes
**Cummins and E-Verify**
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit to know your rights on workplace discrimination.