Market Financial Center Manager - San Gabriel Valley Market - Bank of America : Job Details

Market Financial Center Manager - San Gabriel Valley Market

Bank of America

Job Location : Alhambra,CA, USA

Posted on : 2024-12-03T07:35:22Z

Job Description :

Market Financial Center Manager - San Gabriel Valley Market

Alhambra, California

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

**_The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC_**

Job Description:

This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.

Responsibilities:

Operates as a back up financial center leader within a market

Manages client traffic, engaging and appropriately routing clients, and fostering client retention

Manages business results through formalized management routines and coaching

Creates a world class client experience environment

Manages market-level initiative prescribed by market leaders

Drives operational excellence

Required Qualifications:

1+ years leadership experience demonstrated through one or a combination of the following: coaching, training, or motivating a diverse work team

Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals

Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction

Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability

Proven record of balancing risk and making sound decisions while achieving business goals

Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service

Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results

Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills

Proficiency in computer skills and professional programs (for example, Microsoft Office)

Ability to pass pre-employment assessments and compliance requirements

Availability to work weekends and/or extended hours as required to run the business

Must be able to travel to any financial center within the defined market

Desired Qualifications:

1+ years management experience including hiring, coaching, and developing direct reports

Experience in the following industries: Consumer banking/financial services, mortgage, retail or hospitality

Undergraduate degree

Bilingual (fluent verbal and written)

Skills:

Customer Service Management

Performance Management

Coaching

Customer and Client Focus

Talent Development

Risk Management

Sales Performance Management

Business Operations Management

Recruiting

Result Orientation

Referral Management

Leadership Development

Inclusive Leadership

Prioritization

Problem Solving

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Pay Transparency details**

US - CA - Alhambra - 160 E Main St - ALHAMBRA MAIN OFFICE (CA8108)

Pay and benefits information

Pay range

$72,000.00 - $90,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the EEO is the Law poster, CLICK HERE ( .

To view the EEO is the Law Supplement, CLICK HERE ( .

View the LA County Fair Chance Ordinance ( .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of Americas Drug-free Workplace and Alcohol Policy, CLICK HERE .

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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